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Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
The Sales & Service Administrator provides critical administrative and operational support to the Sales and Service organizations. This role ensures accurate order processing, contract administration, coordination with internal stakeholders, and timely customer support, enabling smooth execution of sales and service activities throughout the customer lifecycle and product marketing strategy.
Sales Administration
Prepare, review, and process sales quotations, contracts, and order documentation in coordination with the Sales team and product specialist
Support sales order entry, order tracking, and revenue recognition processes in ERP/CRM systems
Maintain accurate customer, pricing, and contract data
Assist in tender documentation, bid submissions, and compliance checks
Coordinate with Finance, OF, and Legal to ensure smooth order execution
Service Administration
Support service contract creation, renewals, amendments, and invoicing
Coordinate service order processing, scheduling, and documentation with the Service team
Maintain service records, reports, and customer documentation
Others
RA tasks related to market access strategic planning and execution
Liaise with internal departments (Sales, Service, Finance, OF, RA) to resolve issues efficiently
Support customer communication related to order status, invoicing, and documentation
Prepare regular sales and service reports (orders, backlog, contracts, KPIs)
Ensure documentation complies with internal policies, quality standards, and regulatory requirements