About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
This job description is tailored to the unique "People First" and "Ridiculously Good" culture of TaskUs. As a BPO leader for disruptive brands, a Sales Ops Analyst at TaskUs isn't just a "numbers person"—they are the engine that helps the sales team scale through data-driven innovation.
Location: [Insert Location/Remote] Reports to: Sales Operations Manager
TaskUs is a different breed of BPO. We are a collective of highly capable humans who understand how to deploy technology and data to serve the world’s most innovative brands. Our culture is built on values like "Be Ridiculous" and "Continuous Self-Improvement." We take our work seriously, but not ourselves. If you are an analytical wizard who thrives in a fast-paced, high-growth environment, you’ll fit right in.
As a Sales Operations Analyst, you will be the bridge between high-level sales strategy and frontline execution. You will dig deep into our CRM and sales data to find the "why" behind the numbers, providing the insights our leadership needs to make smart, data-driven decisions. You’ll be responsible for making the sales engine run faster, cleaner, and more efficiently.
Data Mastery & Insights: Collect, analyze, and interpret complex sales data to identify trends, patterns, and opportunities for revenue growth.
CRM Guardianship: Maintain the integrity of our Salesforce CRM. You’ll manage workflows, ensure data hygiene, and troubleshoot issues to keep the sales team moving.
Reporting & Dashboards: Design and maintain "ridiculously good" dashboards and reports that provide real-time visibility into KPIs, pipeline health, and win/loss ratios.
Forecasting & Planning: Assist in developing accurate sales forecasts and models using historical data and market trends to inform resource allocation.
Process Optimization: Identify bottlenecks in the sales funnel—from lead gen to closing—and implement streamlined workflows and automation tools.
Cross-Functional Collaboration: Partner with Marketing, Finance, and Client Services to align sales goals with broader company objectives.
Incentive Management: Support the administration of sales commissions and performance incentives to keep the team motivated and aligned.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.