Responsibilities:
• Identify and develop new business opportunities within assigned market.
• Engage with clients to understand their needs and align them with the organization's offerings.
• Prepare and deliver effective sales presentations and product demonstrations.
• Negotiate product/service terms with moderate authority.
• Maintain comprehensive records of customer interactions and sales metrics.
• Follow up on leads and convert them into sales.
• Manage customer accounts and ensure their satisfaction.
• Collaborate with internal teams to address customer requirements and issues.
• Assist in the preparation of sales forecasts and performance reports.
• Participate in developing strategies to achieve sales targets.
Skills:
• Communication: Strong verbal and written communication skills.
• Customer Service: Understanding of principles and practices for effective customer service.
• Product Knowledge: Familiarity with the organization's products or services.
• Sales Strategy: Ability to engage in moderate negotiation and sales tactics.
• CRM Software: Proficient use of Customer Relationship Management tools.
• Problem-Solving: Capability to resolve moderately complex customer issues.
• Organization: Strong organizational and time-management skills.
• Analytical Skills: Basic analytics for tracking performance and metrics.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.