Sales Order Processing Process Specialist

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About the Role

The Order Management Process Analyst supports the end-to-end design and maintenance of all order management workflows. This role focuses on analytics, system optimization and process alignment, ensuring that the global order management strategy is optimized for efficiency and integrated across sales, finance, and supply chain departments.

Key Responsibilities

• Reporting: generate data in support of system and workflow design decisions.
• Dashboard design: work on the specification and creation of dashboards to support business flows and replace existing reporting by standardized solutions.   
• Process mapping: translate business requirements into detailed functional specifications; the As-Is versus the To-Be.

• Standardization: Identify outlying processes and local workarounds, working to align all regions and markets with a standardized model.

• Change Management: Facilitate the rollout of process improvements necessary to ensure successful implementation.
• Eventually act as Order Management subject matter expert on projects, process and system enhancements.
• Identify opportunities for automation, efficiency gains and process simplification.

About You

• Degree in business, Supply Chain Management, Industrial Engineering or related field (MBA is a plus).
• 5+ years of experience in sales operations, supply chain management or business process management.
• Proven experience with data analytics.

• Strong knowledge of ERP systems (SAP). Knowledge of Salesforce or comparable systems is a plus.
• Proficiency in process mapping tools.

Preferred Skills and Competencies:

• Highly proficient with Excel/SAP and Power BI
• Dashboard design and SQL skills
• Excellent communication, collaboration and change management skills
• Experience working in fast-paced, seasonal and or high-volume business environments

Reward package

• Competitive starting salary: from 100,100 PLN annually (for a full-time position), with potential for a higher offer based on skills and experience

• Performance bonus opportunity

• Employee Capital Plan (PPK)

• Employee Savings Plan (PPO)

• Company-paid life insurance

• Holiday allowance

• Allowance for corrective glasses and contact lenses

• Subsidised on-site canteen

• Exclusive discount on Dyson products

• Comprehensive private medical insurance

• Employee Assistance Programme (EAP)

• Benefits platform with Multisport card

#LI-KH1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.