About Druva :
You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.
Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.
Visit druva.com and follow us on LinkedIn, X and Facebook.
The Role & The Team:
The Sales Operations Specialist is responsible for providing the Druva International field sales teams with reliable and high-quality support. Reporting to the Manager, Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization. The position is responsible for enhancing the overall operating efficiency and excellence of the sales function.
This is a full-time position requiring night shift work from 5 PM to 2 AM IST
What You Will Do:
- Support all aspects of the deal flow through Druva’s systems to maximize effectiveness and reduce the administrative burden on the sales representatives
- Work with cross functional teams to support sales order processing requirements and quote support
- Assist with sales and administrative duties for sales representatives and RVPs
- Collaborate with other Sales Operations Specialists to deliver exceptional support - primarily quoting within the Salesforce CPQ
- Enable sales as needed on sales processes and deal submission for better practice
What We Are Looking For:
- Experience using Salesforce CRM and Salesforce CPQ
- Ability to manage complex, non-routine cases that require critical thinking, sound judgment, and tailored solutions rather than standardized approaches
- Strong understanding of sales processes such as opportunity management, working with direct/partner deals, and quote configuration
- Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
- 3+ years of experience in sales support
- Customer-centric orientation with the ability to build relationships via email, video conferencing and phone calls
- Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Exceptional attention to detail to carefully review work, identify and correct errors, and maintain high-quality standards across all deliverables.
- Align with Druva company core values, one-team mentality
- Curious and resourceful and have the desire to learn new processes
- Proficient in Microsoft Office and Google tools
- Willing to be in our Pune office as required
- Ability to work extended hours to support the business during peak periods
This is a full-time position requiring night shift work from 5 PM to 2 AM IST