Sales Operations Specialist

🌎 Location: Remote within the US

⬆ Reporting Into: Director of Sales Development 

💰Compensation: $60,000-75,000 base salary, plus bonus, based on qualifications and experience.

About Ceros

At Ceros, you’ll help ambitious brands create digital experiences that people actually want to explore. Our platform gives marketers and designers the flexibility to design, build, and publish immersive content. All without code. With Ceros, teams move faster, scale smarter, and deliver work that makes a real impact.

Customers report engagement times that are 80% longer and conversion rates more than 20% higher on Ceros-built experiences. That kind of performance is why leading brands like Workday, Colliers, and McKinsey rely on us. Working here means shaping the future of digital experiences and joining a team that values bold ideas, creativity, and purpose-driven work.

The Role

We are transforming our sales organization by balancing human value with AI efficiency. We are looking for a Sales Operations Specialist to serve as the operational linchpin of our outbound function.

In this role, you will bridge the gap between our SDR team and our internal AI tooling (Scrap-e). Your goal is to own the "backend" of the sales process - list building, data hygiene, and campaign logistics - to free up our SDRs to focus on high-value strategic cold calling.

While we utilize advanced automation, this role requires human insight, nuance, and judgment to ensure quality control. You will be responsible for all prospect list building and management as well as using Hubspot, Salesloft and Amplemarket to upload and manage email/LinkedIn campaigns. You should be comfortable and work quickly in Google Sheets. 

Key Responsibilities

• Data & List Operations
  • AI-Assisted List Building: Utilize our internal AI tool (Scrap-e) and LinkedIn Sales Navigator to build target contact lists from 300+ companies weekly within our core target market.
  • Data Hygiene: rigorous cleaning of prospect lists before importing them into our CRM (HubSpot). Ensure all data fields are accurate and formatted correctly to prevent automation errors.
  • Upload & Management: seamless upload of clean data into Salesloft and Amplemarket, ensuring all contacts are routed to the correct SDR.
• Campaign Execution & Management
  • Email Logistics: Manage the sending of daily outbound emails across the SDR team, ensuring consistency and volume targets are met.
  • Intent-Driven Outreach: Execute specialized campaigns based on high-intent signals via Common Room and UserGems (e.g., job changes, high-scoring web visitors, social engagement).
  • Specialized Sequences: Manage ops for specific campaign types including Snapshot, MarkUp, Pre/Post Event, and Ghosted sequences.
  • LinkedIn Automation: Oversee automated connection requests, profile views, and message outreach via Amplemarket.
• Tooling & AI Optimization
  • Tech Stack Management: Act as the primary operator for our outreach stack, including Salesloft, Amplemarket, LinkedIn Sales Navigator, CommonRoom and Hubspot.
  • Deliverability Monitoring: Monitor and optimize email warming tools to ensure high deliverability rates.
  • New Tool Onboarding: Collaborate with IT, RevOps, and SDR Managers to vet and onboard new AI tools that can further streamline our process.

Practical stuff we anticipate you having

• Bachelor's degree required. 
• Prior experience in sales operations, as an SDR, or in a Data Specialist role is a plus but not required.
• Must have experience and confidence using Google Sheets. 
• Comfortable using AI tools (ChatGPT, Gemini etc.) and eager to learn proprietary internal tools.
• Familiarity with the B2B SaaS sales cycle is helpful but not required.
• Experience cleaning lead exports or mail merges, and spotting anomalies that automation might miss is helpful in this role.
• Experience with HubSpot, Salesloft, or LinkedIn Sales Navigator is a bonus. 
• Familiarity with Amplemarket, UserGems, or similar platforms is a major plus.
• Able to follow complex workflows precisely and suggest improvements where you see inefficiencies.

What we are looking for from the heart

• You are diligent, able to work efficiently, detail-oriented, and tech-savvy.
• You understand that in an AI-driven world, the quality of the input dictates the quality of the output.

Key Things to Know

• This is a full-time position
• This is a remote-first role
• We want you to start ASAP

Benefits

📍Global remote-first organization 

📈 Stock options

🏥 Premium health insurance

🏦 401K matching

👶 Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers

🌴 Flexible vacation days

🤒 Paid Sick days

💵 Stipend for your home office setup

💻 Excellent gear (Macbook Air, external monitor, etc.)

👩‍💻👨‍💻  Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another

🏢 Unlimited access to co-working spaces around the globe

Please be aware of fraudulent job offers. Ceros will never request payment, banking details, or sensitive personal information during the hiring process. All official communication will come from a @ceros.com domain or from our Greenhouse email account. If you receive a suspicious message, do not respond and report it to jobscams@ceros.com. This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed.

At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information.  We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.