Sales Operations Associate - Patterson Flynn

About Schumacher: 

Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what’s come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.

Our competitive advantage in the industry is people. We believe that our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values which are as follows:

• Preserve The Entrepreneurial Spirit
• Take Ownership & Accountability
• Be Solutions-Oriented
• Demonstrate Courage
• Practice Adaptability
• Embrace Collaboration

We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. 

Patterson Flynn, the rug and carpet atelier, is the ultimate destination for beautiful products with irrefutable style, premium decorator staples that are the best of their kind, and unparalleled service that is accountable and unconditional.

Our floorcovering brand Patterson Flynn is seeking a highly motivated, professional, Showroom Operations Associate.

Role Overview:
The Showroom Operations Associate plays a key role in supporting the day‑to‑day functionality and presentation of the showroom. This position ensures that our physical space reflects the Schumacher brand and that clients, designers, and internal teams receive exceptional service and support. It combines operational efficiency, visual standards, sample management, and client engagement to contribute to an elevated showroom experience.

Key Responsibilities:

• Support showroom upkeep and operations, including maintaining supplies, inventory, and organization of the sample library. 
• Process and fulfill sample requests for designers and clients, ensuring accurate and timely turnaround. 
• Assist with visual merchandising and brand presentation, including displays, product placement, and seasonal updates throughout the showroom. 
• Participate in client support and engagement, greeting visitors, answering inquiries, and providing product information as needed. 
• Help uphold the showroom’s aesthetic standards, ensuring spaces feel cohesive, well‑stocked, and reflective of the Schumacher brand. 
• Support general operational tasks and administrative needs, including coordinating with sales, merchandising, and other internal teams. 
• Assist with regional events or special showroom programs that drive engagement and brand visibility. 

Qualifications:

• Experience in a showroom, retail, customer service, or design‑related environment.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. 
• Excellent communication skills and professionalism in client interactions. 
• Comfortable working in a fast‑paced environment and taking initiative. 
• Positive attitude, ability to collaborate with a team, and a passion for design and luxury interiors. 

Benefits Package

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits

• Competitive Salary 
• Corporate Annual Profit Sharing 
• 401K Plan

Health Benefits

• Dental Coverage 
• Medical Coverage 
• Prescription Drug Plan 
• Vision Coverage 
• Health Savings Account (HSA) 
• TELADOC

Other Benefits

• 20 Days Paid Time Off (PTO) 
• 10 Company Holidays 
• Bereavement Leave 
• Life Insurance 
• Flexible Spending Accounts (FSA) 
• AFLAC Plans (Accident and Critical Illness Plans) 
• Pet Insurance 
• Short-Term Disability (STD) 
• Long Term Disability (LTD) 
• Parental Medical Leave 
• Child Bonding Leave 
• Employee Discount

We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.