Sales Manager

Greco Developments holds a unique trait. While being a manufacturer, we are in fact, and always have been, a service company at heart. With dedicated personnel committed to providing quality equipment in short time frames. We have become a go to supplier for major clients across the world. Over 35 years of design and manufacturing experience enables us to offer an array of products to the Diving, ROV, Survey and Aquaculture markets. Built with the end user in mind we offer plug and play cabling solutions for divers camera and comms systems. Robust designs built to last in harsh environments, they have become a staple over the years for all major SAT contractors and more recently civil diving firms also.

Greco are looking to hire a Sales Manager. The Sales Manager is responsible for managing customer enquiries, generating and converting quotations, and supporting business growth through effective customer engagement and cross-functional collaboration. The role ensures accurate technical qualification of customer requirements, timely quotation follow-up, sales order progression, and compliance with export control requirements.

The Sales Manager plays a key role in business forecasting, marketing support, customer relationship management, and maintaining strong internal and external relationships to maximise revenue and customer satisfaction.

Experience

• Minimum 2–4 years’ experience in a technical sales or commercial role.
• Experience working within manufacturing, engineering, or industrial environments.
• Proven track record of managing quotations through to order conversion.
• Experience liaising with production, engineering, and international partners.

Knowledge

• Understanding of technical product applications and manufacturing processes.
• Knowledge of export control requirements (desirable).
• Familiarity with CRM systems and sales reporting tools.
• Understanding of forecasting and sales pipeline management.
• Working knowledge of marketing support activities.

Skills

• Excellent interpersonal and communication skills (verbal and written).
• Professional telephone manner and customer-facing presence.
• Strong organisational and time management skills.
• High attention to detail and accuracy.
• Advanced computer literacy (Excel, PowerPoint, CRM systems).
• Ability to interpret technical specifications and environmental requirements.
• Analytical skills for reporting and sales statistics.
• Presentation skills and willingness to travel when required.
• Ability to develop strong product and application knowledge.
• Leadership capability to support and guide direct reports.
• Commitment to equal opportunity and professional conduct.

Job Responsibilities

Enquiry & Quotation Management:

• Receive, acknowledge, and accurately record customer enquiries.
• Qualify technical and environmental requirements for customer applications.
• Liaise with engineering and production to ensure technically accurate quotations.
• Prepare and issue quotations in a timely manner. Same day turnaround essential.
• Adhere to quotation follow-up processes to maximise conversion rates.
• Generate timely customer feedback on issued quotations.

Sales Order & Compliance Coordination:

• Monitor and progress enquiries through to confirmed bookings.
• Liaise with production/office manager to ensure export control requirements are identified and met.
• Coordinate internally to ensure customer requirements are deliverable and compliant.
• Monitor on time delivery performance to key customers.

Customer Relationship Management:

• Maintain regular communication with existing and prospective customers.
• Ensure accurate and immediate input of customer information into company databases/CRM as required.
• Liaise with international business partners where required.
• Support customer visits, calls, and presentations as needed.

Reporting, Forecasting & Marketing Support:

• Collate enquiry and order data to produce regular statistical and performance reports.
• Contribute to business forecasting and pipeline visibility.
• Provide marketing support and feedback on market trends.
• Share market intelligence with senior management.

Internal Collaboration & Leadership:

• Liaise with all departments to ensure accurate and consistent customer information.
• Uphold Group management behaviours and equal opportunity policies.