Our associates celebrate lives. We celebrate our associates.
Increase both property and insured funeral net sales achieving weekly, monthly, and annual sales team goals. Guide, train, and provide constructive feedback to motivate Sales Counselors to achieve weekly and monthly sales goals. Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues.
JOB RESPONSIBILITIES
- Demonstrate knowledge and application of various sales closing techniques
- Proficient with salesforce.com application; proprietary application experience a plus
- Experience leading people, communicating expectations, and providing constructive feedback preferred
- Demonstrate knowledge and application of regulations and typical procedures
Knowledge, Skills and Abilities
- Leadership skills and the desire to manage people
- Ability to exhibit diplomacy under pressure, warmth, compassion, and empathy
- Ability to work with culturally diverse customers and colleagues
- Bilingual proficiency In Spanish and English
- Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
- Professional written and verbal communication skills including public speaking, collaboration, and negotiation with the ability to interact with the general public.
- Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
- Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
- Ability to create clear reports and data visualizations to assist in decision-making and problem analysis
- Conversant in industry acumen
- Advanced skills with proprietary electronic contracts application and CRM; Proficient MS Office Suite skills
Work Environment
- Work indoors and or outdoors during all seasons and weather conditions
- Comply with Field dress code policy
Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Sitting continuously for many hours per day, up to 6 hours per day
- Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Lifting, pushing, pulling up to 20 pounds
Work Hours
- Working beyond “standard” hours as the need arises
Compensation:
60k-70k plus bonus
Benefits (dependent upon eligibility):
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier