Sales Manager (Cox Business)

 The Cox Business Sales Manager leads an assigned outside sales team to achieve Cox Business sales goals. This role is responsible for hiring, training, and coaching outside sales representatives to drive customer acquisition and retention in the assigned market. The manager ensures adherence to corporate sales strategies and achievement of revenue and retention targets. 

This position combines office-based work with customer visits. It operates within a fast-paced, budget-driven sales organization and requires strong leadership, people management, and strategic planning skills. Occasional travel to customer locations using a personal or company vehicle is expected. 

Primary Responsibilities & Essential Functions 

Key responsibilities include leadership, planning, communication, administration, and self-development: 

• Sales Leadership & Team Development 

• Build and maintain a professional sales culture; serve as a role model for the team. 

• Hire, train, develop, and coach a high performing outside sales team capable of meeting revenue and retention goals. 

• Coach and manage team performance to ensure disciplined sales practices and exceptional customer experience. 

• Strategic Planning & Execution 

• Set sales goals and metrics aligned with corporate and regional objectives. 

• Develop territory structures and account assignments to maximize market share and revenue. 

• Collaborate with Marketing to align sales strategies with overall business objectives. 

• Operational Excellence 

• Monitor forecasts, budgets, and expenses to achieve profitability and margin goals. 

• Review and approve sales presentations, ROI analyses, and commission reports. 

• Ensure timely updates of customer information and compliance with reporting standards. 

• Customer & Community Engagement 

• Act as a subject matter expert for escalated customer issues. 

• Represent Cox Business in the local community through networking and participation in events (e.g., Chamber of Commerce, nonprofit initiatives). 

Minimum Qualifications 

• Bachelor’s degree in a related field and 6+ years of relevant experience, including 1+ year in a management or lead role.  

• Equivalent combinations accepted:  

• Master’s Degree + 4 years’ experience 

• In lieu of a degree, 10 years’ experience in a related field will be considered.  

• Proven experience in business-to-business consultative sales. 

• Proficiency with Windows-based PCs and Microsoft Office. 

• Valid driver’s license, good driving record, and reliable transportation. 

• Strong skills in:  

• Team building and coaching 

• Business sales and advisory 

• Relationship management 

• Adaptability and accountability 

Preferred Qualifications 

• BS/BA degree 

• Experience in the telecommunications industry 

• Knowledge of the Wichita market 

• Experience preparing bid responses for RFQs, RFIs, and RFPs