Abbott

Sales Force Effectiveness Manager

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37 Full time

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Imazium Damansara location in the Abbott Nutrition division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Ensure® & Glucerna® – to help get the nutrients they need to live their healthiest life.


As a SFE Manager, you will design a well-aligned, incentivized sales force with optimal structure, territories, and deployment, supported by integrated data and real-time KPI tracking across digital and face‑to‑face channels, and customized brand/channel programs to drive productivity and end‑to‑end business results

What You’ll Do

  • Optimize Sales force efficiency & effectiveness - Development, Delivery & implementation.

  • Integrate, monitor & analyze performance data, sales activities & other support recommendations via sales management team.

  • Drive programs related to size & structure, territory design, alignment, account management, segmentation & targeting.

  • Integrate ethical, trade (Merchandisers/ Product Ambassadors) and CRM to develop SFE programs which drive business needs.

  • Evaluate & track sales force activities across all platforms (SFA and digital/remote).

  • Generate insights and monitor results against needs of key stakeholders, implementing corrective actions.

  • Collaborate with other functions to develop transparent, systematic and automatic tools to provide in-depth analytics and measurements,

KEY SUCCESS FACTORS:

  • Strong understanding of HCP sales environment & digital literacy with a systems-thinking approach to integrating digital as a core component of strategy.

  • Effective negotiation & collaboration with stakeholders.

  • Strong data management & analytics expertise.

  • Knowledge of salesforce automation and ability to translate processes into desired outcomes

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

DIVISION:

ANI International Nutrition

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)