Sales Executive

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

ABOUT GLOBAL PAYMENTS

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale,  at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.  

Purpose of the Role

The purpose of the Sales Executive is to generate new revenue opportunities for Ezidebit & Eway by qualifying leads from inbound calls, live chat, web leads and partner referrals. As part of the qualification process, this role will conduct outbound prospecting, manage pipelines within Salesforce and convert leads into profitable customers.

This role is accountable for delivering a quality sales experience to SME’s involving the qualification of customers needs, promotion of appropriate payment solutions, and ensuring outstanding customer outcomes. This role requires strong-solution selling skills and a disciplined, results driven approach.

Salary

• The salary range for this role is $100,00 to 120,000 + superannuation + commision

Role and Responsibilities

• Qualify and manage income leads, determining appropriate sales processes, promoting products and services and converting enquiries into profitable customers.
• Conduct outbound prospecting and follow-up to drive conversion, ensuring proposals, Client Services Agreements (CSA’s) and client documentation (including checklists) are accurate and timely.
• Ensure compliance by completing risk assessments, adhering to pricing policies, and meeting regulatory and company standards.
• Collaborate with the Sales Support, Compliance and Business Development teams to ensure prospects and clients meet required standards and conversion objectives.
• Manage incumbent client reviews, including rate checks and SLA commitments, to ensure retention and growth.
• Maintain accurate pipelines in Salesforce, recording client information, tasks, cases, and actions to maximise sales effectiveness and provide timely reporting.
• Consistently meet or exceed sales targets and KPI’s, including funnel activity, proposals, close rates, and compliance service levels.
• Participate in sales and product training sessions to strengthen solutions-selling capability and confidence.
• Perform additional duties as required to support sales success and company objectives.

Selection Criteria:

• Essential Skills and Experience in sales
• Minimum of 2+ years experience in internal customer support and/or internal sales.
• Strong interpersonal and consultative communications skills with demonstrated ability to build rapport quickly over the telephone, influence and negotiate effectively and engage in mature, solutions focused conversations with customers.
• A solid understanding of the sales processes supported by practical experience using Salesforce.com.
• Strong administrative capability and attention to detail with proficiency in Microsoft Word, Excel and Powerpoint.
• Ability to work independently while identifying business opportunities and driving new sales in a competitive environment.
• A genuine passion for customer service & achieving results.

Our Benefits

Join a leading global technology brand that offers benefits you’ll actually value, including: 

• Flexible work arrangements that support your unique needs.

• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

• Women in Digital membership, granting you access to a host of member industry events and resources.

• Additional birthday, community giving, wellness and study leave.

• Our free and confidential Employee Assistance Program counselling service and wellbeing resources.

• A jam-packed calendar of cultural celebrations and social activities.

• Global career and professional development opportunities.

• Salary sacrifice and an Employee Stock Purchase Plan.

READY TO APPLY?

Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV.

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.