Plaid

Sales Engineer - SMB

United States Full Time
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Sales Engineers play a vital role in uncovering the true business problems of our prospects and customers and designing solutions to solve their problems. We are customer-obsessed, pre-sales technical advisors who help customers unlock the full value of the Plaid products and network. We take pride in delivering customer value as well as revenue outcomes for Plaid.
 
You’ll work closely with our SMB Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to understand the Fintech ecosystem and how customers get value from Plaid.