Sales Engineer

INSIDE SALES REPRESENTATIVE

We are looking for an enthusiastic and driven Sales Engineer to join our team at Proconex. You will receive training to develop your sales expertise while supporting customers in selecting the right flow control solutions for their needs. Someone with a willingness to provide excellent customer service and sales expertise in our industrial space would be great for this new opportunity.

The Sales Engineer will be responsible for managing existing accounts and providing technical support to customers. 

Responsibilities:

• Provide support for the Fisher Controls and Emerson Actuation Business Units.
• Coordinate and manage the full quote and order processes via our ERP system.
• Ensure accurate shipping on expedited orders for high-value industrial parts and equipment.
• Support sales operations by focusing on customer satisfaction and on-time delivery throughout all stages of the sales and order cycles.
• Develop and facilitate quotation response with the sales team and track business opportunities and responses.
• Provide project coordination and document control support for quotations and orders.
• Interface with vendors, principals, and customer through phone, email, and other forms of communication.
• Work closely with team members to resolve customer issues and complaints in a timely manner.
• Follow up as needed to ensure resolution and customer satisfaction.
• Monitor open customer inquiries, quotation, and order fulfilment via email, phone, and ERP system.
• Network with customer regarding future business opportunities to share with team

Qualifications:

• The ideal candidate will have a strong technical sales background, excellent communication skills, and the ability to build lasting relationships with clients.
• Inside sales experience or sales administration experience is highly advantageous.
• 2-4 years of experience in the industrial process business or similar.
• Bachelor of Science degree with concentration in business preferred.
• Problem solving experience in a team environment.
• Excellent organizational and time management skills.
• Great attention to detail – a keen eye for details in often technical documentation.
• Intermediate PC and computer skills, including MS Office and customer databases or CRM/ERP systems.
• Ability to collaborate and communicate effectively in a team environment.

Are you a skilled sales person with a passion for building lasting relationships and providing top-notch customer support? Join our energy and industrial sales team and work closely with one of our best customers to drive their growth and satisfaction. Apply now to take on this exciting opportunity and make a significant impact!