Sales Enablement Manager

Job Title

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.  

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. 

Position Overview:

The Sales Enablement Manager is responsible for driving product line success and ensuring seamless execution of programs for key Home Center accounts. This role partners cross-functionally with sales, marketing, product development, and the customer to deliver innovative product assortments, and exceptional customer experiences. Managing product line reviews from concept through in‑store execution. The ideal candidate combines strong organizational skills with a collaborative mindset to manage complex projects and foster positive relationships with internal and external stakeholders.

Position Responsibilities:

• Manage Product Line reviews for our strategic accounts, in conjunction with sales which include new product development assessments, pulling sales by sku for analysis, customer presentations, and program documentation. Coordinate in product selection and development, with the objective of providing customers with a product assortment that is both current in styling and competitive in pricing while driving growth in sales.

• Manage all new product rollouts for each account including labeling, SKU and/or UPC information, private label details, in coordination with Shaw marketing, Sample Merchandising managers, product development, sales and the customer.

• Work closely with sample merchandising managers and outside suppliers to develop samples, sample type sets, sample labels, display vehicles or integration of new samples in existing displays with a design that drives sales while creating ease of use for our sales team and retail sales associates.

• Coordinate with marketing, training and media teams to have room scenes developed specifically for our customers, videos materials developed, ebooks detailing all products, programs, any selling sheets, webinars and flyers. This will be a cross functional process where this role will work with experts to generate trending room scenes, photography videos, and market copy, etc.

• Develops and maintains pricing information for each Strategic Account.

• Responsible for managing the sample inventory for each Strategic account within targeted guidelines and maximizing growth potential while maintaining sample budgets for sales and management

• Organize, manage, and assign the sample spec process based on knowledge of current account programs. Establish all product specification information; ensure all data streams are correct entered/communicated into the mainframe database; maintain and communicate any corrections or changes to that specification to all internal and external customers and vendors.

• Maintain a strong knowledge of customer business practices, customer brand standards, customer product set-up requirements both internally and externally, as well as customer operational deadlines and internal business requirements.

• Create products lists including drop lists for each account. Maintain confidential paperwork including contracts, pricing, and rebate information. Maintain a store listing for each national account.

• Ensure a positive Customer Experience for these important National accounts. Coordinating mill tours, product line reviews or other customer visits.

• Takes on projects to improve business with little guidance needed and is able to coordinate across various levels of organizations.

Requirements:

• Excellent Communication Skills both verbally and written

• Demonstrated skills and ability to utilize relevant technology – proficiency in M365 package, proficiency in Shaw systems including Vista, Widen, PDMS, Salesforce.

• Proven ability to deal professionally and confidently daily while building collaborative relationships with internal and external customers at various levels in the organization.

• Must possess strong organizational skills, and the ability to work independently, take initiative, meet deadlines, and honor commitments.

• Superior customer service skills; Display consistent use of clear, concise written and spoken communication skills and show strong problem-solving skills.

• Ability to think through problems to identify root cause issues and solutions.

• Ability to travel to corporate events, PLR’s

Competencies:

• Deliver Compelling Communication

• Build Customer Satisfaction

• Initiate Action

• Innovate

• Demonstrate good judgement

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