Sales Director, Enterprise Growth

Great Benefits Including

Medical

Dental

Vision

401k with a fully vested match

28 paid days off including company holidays

5 different Flexible Spending account options

 

SUMMARY:

New Era Technology Is a trusted global digital systems integration partner, delivering innovative solutions to help clients achieve mission critical business outcomes. We collaborate with our customers across three solution pillars:

1. Digital Transformation – Enabling organizations to modernize applications, optimize business processes, and leverage data-driven innovation.
2. Modern Infrastructure & Workspaces – Designing and delivering resilient, scalable infrastructure and empowering employees with secure, productive digital workspaces.
3. End-to-End Security – Protecting the enterprise across devices, networks, applications, and cloud environments with a comprehensive security approach.

The foundation of our differentiation are the thousands of New Era employees, industry experts, around the globe delivering against our portfolio of global lifecycle services capabilities in:

• Field Services
• Professional Services
• Managed Services
• Program Office / Program Services

This integrated services model allows us to deliver consistent, scalable outcomes from planning and deployment through ongoing optimization and support—anywhere in the world.

We deliver innovative solutions to achieve mission critical business outcomes by bringing to bear an eco-system of strategic industry partnerships with the likes of Microsoft, Cisco, and Genesys just to name a few.

 

The Sales Director, Enterprise Growth will be responsible for the performance and development of all sales related activities. The Sales Director manages a diverse team of portfolio sellers to provide constant leadership, mentoring and support – aligning sales team objectives with New Era’s overall strategy, vision and goals. The Sales Director will evaluate and lead existing teams while developing, recruiting and hiring additional talented Account Executives to support continued growth. This role is accountable for team performance, pipeline health, territory coverage, and supporting a team culture across the assigned territory and the overall New Era sales organization. The Sales Director is a key member of the Enterprise Growth Leadership team and will strive to meet both personal and team goals.

 

The ideal candidate has experience leading services led portfolio sellers across verticals, geographies, leveraging multiple OEM relationships to deliver outcome-based solutions to clients.

We are seeking a highly motivated, data-driven sales leader who excels at coaching, team development, and GTM execution. Someone who is a self-starter, possesses a strong work ethic, and is committed to the growth & success of New Era and its customers.

 

HIERARCHY:

The Sales Director, Enterprise Growth reports directly to the Senior Sales Vice President, Enterprise Growth, who reports to the Chief Revenue Officer. The Sales Director will also work closely with the Operational and Finance Leadership across New Era.

 

PRIMARY DUTIES:

• Responsible for the overall management, mentoring, leadership, and strategic development of the sales team.
• Lead Account Executives across multiple locations – as a single sales team – promoting a high-performance, accountable sales culture.
• Implement sales and support strategies, techniques, and tactics based on customer feedback, senior management teams and market environment.
• Ensure Account Executives are trained to understand and identify opportunities & be able to present all New Era solution offerings.
• Responsible for the development of the sales team to include CRM adoption, process improvements, employee skill enhancement, and motivation techniques.
• Regularly monitor & communicate sales performance metrics to identify specific areas of improvement for the sales team or individual Account Executive(s).
• Coordinate weekly, monthly, and quarterlyteam sales meetings to review forecasts, discuss strategy and provide training for Sales team, to include product and industry updates, sales strategies, selling skills, etc.
• Collaborate with internal business leaders and marketing team to develop sales and marketing collateral for new services and offerings.
• Collaborate with and support New Era’s Alliances team to leverage manufacturer and distributor relationships to drive sales, while partnering and building relationships to do joint account planning and demand creation.
• Collaborates with other local senior managers, regional management and national management to continuously improvement processes and initiatives.
• Actively participates in management team functions including offering ideas, insights and recommendations on the presentation of New Era service offerings, new business and other topics that ultimately impact the overall quality of the Company.
• Conduct performance reviews, provide frequent feedback, individualized mentoring and address performance issues when necessary.
• Ownership and accountability for sales planning, forecasting, and reporting to ensure alignment with regional and national goals.
• Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment for the entire staff.
• Identify wallet-share expansion and new business opportunities, participate in new business pitches and assist in drafting new business proposals.
• Maintain relationships with key accounts for direct and/or indirect support and escalation.
• Assists in strategic sales efforts as needed.
• Leverage existing networks including customers, manufacturers, distributors, consultants, etc. to drive pipeline and sales growth.
• Champion a team culture, fostering collaboration, trust, and a customer-centric mindset across the New Era sales organization.
• Ensure compliance with all GTM processes, reporting, and cadences.

 

COMPETENCY:

• Superior written and verbal communications skills.
• Proficient with Hubspot CRM, Co-Pilot, Microsoft Excel, Word, Power Point, and other productivity tools.
• Strong, proven supervisory and employee/team development skills.
• Demonstrated ability to lead others in the achievement of business and/or sales targets.
• Ability to motivate others and inspire high performance, loyalty, and customer satisfaction.
• Strong team work ethic and ability to motivate others to inspire accountable, high performing, collaborative teams.
• Strong OEM relationships with New Era Strategic Partners.
• Ability to successfully work under pressure, multi-task, prioritize and effectively manage one’s time.
• Commitment to maintain pace with evolving technologies and products.
• Ability to interact at all levels of the organization.
• Demonstrated ability to develop and successfully implement strategies.
• Ability to pass a comprehensive background screening process.

 

EXPERIENCE:

• At least five years of Technology Industry Sales Management experience, with proven success of meeting / exceeding goals.
• Demonstrated success in services-led sales, including Field Services, Professional Services, Managed Services, and Program Services, with the ability to position and sell complex service offerings to executive-level buyers. xperience managing multi-vertical market, multi-technology, multi-manufacturer. environments sales team.
• Strong management, coaching, and mentoring skills.
• Forecasting sales and pipeline management.
• CRM Management.
• Experience leading teams remotely across large geographic areas.
• Experience working with large enterprise accounts is desirable.
• Experience working within state and local government space is desirable.

 

QUALIFICATIONS:          

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

REQUIRED EDUCATION: Bachelor’s Degree or equivalent experience

 

LANGUAGE SKILLS: English

 

PHYSICAL DEMANDS:    

• Regularly spend long hours sitting and using office equipment and computers.
• Regularly use hands and fingers to operate a computer keyboard, mouse and other office equipment.
• Regular, repetitive movements such as typing, mouse movements and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
• Regularly see details of objects that are less than a few feet away.
• Regularly speak clearly so listeners can understand.
• Regularly understand the speech of another person.
• Frequently work on projects that require deadlines.

 

WORK ENVIRONMNET: Hybrid work model including New Era offices and client sites within the designated geographic region.

 

EXPECTED HOURS OF WORK:

Business hours are Monday through Friday 8:00 AM to 5:00 PM. However, required work hours may vary depending on business needs.

 

TRAVEL: Estimated 50%+ US Based travel required

 

QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

 

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.