Sales Development Support Associate

Job Summary:
We are seeking an outgoing, motivated Entry-Level Sales Support Associate to join our growing team. This role is ideal for someone who enjoys speaking with people, thrives in a fast-paced environment, and is eager to build a career with a publicly traded company. You will be responsible for connecting with prospective clients, generating interest, and scheduling appointments for our sales team.

Key Responsibilities:

• Make outbound calls to merchants to conduct customer service surveys
• Clearly communicate company products/services and generate interest
• Schedule qualified appointments for the sales team
• Manage web generated leads to provide to sales team
• Maintain accurate records of interactions and appointments
• Meet or exceed daily and weekly performance goals
• Provide excellent customer service and represent the company professionally

Qualifications:

• High school diploma or equivalent (college coursework is a plus)
• Strong communication and interpersonal skills
• Outgoing personality with a positive, can-do attitude
• Self-motivated and goal-oriented
• Basic computer skills; experience with Microsoft Office is beneficial
• Ability to handle rejection and remain persistent

What We Offer:

• Paid training and ongoing support
• Clear path for career advancement within the company
• Stable, full-time schedule with no weekends or holidays
• Opportunity to grow within a publicly traded organization

Career Growth:
We believe in promoting from within. High-performing employees have the opportunity to advance into roles such as Senior Sales Support Associate, Team Lead, or Sales Representative.

Location: Morrisville, NC office. Monday - Friday (4 days in office and 1 day remote)