FirstRand

Sales Coordinator

Gaborone Full time

Job Description

To support the sales team by managing administrative tasks and ensuring the smooth execution of sales operations. Responsible for coordinating sales activities, maintaining accurate records, preparing reports, and facilitating communication between internal departments and clients. By providing efficient administrative support, helps drive sales performance and contributes to overall customer satisfaction.
  • Achievement of net profit growth for business.
  • Manage costs / expenses within approved budget to achieve cost efficiencies.
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
  • Manage existing clients and grow portfolio through making contact and generating leads.
  • Manage the growth of active customer Account Base to increase client base.
  • Provide sales support efficiencies and services in order to ensure retention of clients.
  • Contact prospective clients and sell appropriate banking products in order to achieve Team sales targets.
  • Ensure all communications with clients are professional, resulting in compliments.
  • Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
  • Comply with governance in terms of legislative and audit requirements.
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
  • Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
  • Manage own development to increase own competencies.
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
  • Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
 

22/03/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.