グローバルビジネスにおける販売契約の交渉および締結を楽しめますか？ 優れた組織力、分析力、契約書作成能力をお持ちですか？
エルゼビア・ヘルスは、革新を取り入れ、洞察を促進し、グローバルヘルス分野の顧客がより情報に基づいた意思決定を行えるよう支援しています。私たちは、信頼性の高いエビデンスに基づいた情報を提供することで医療提供者を支援し、医療・看護学生には効果的なツールとリソースを提供します。また、臨床医が患者の治療成果を向上させるための洞察を提供し、より個別化され地域に根ざした医療体験を支援します。すべては患者の利益のために。このポジションは、新たに設立されたグローバルチームの日本部門に参加するエキサイティングな機会であり、Clinical SolutionsおよびGlobal Medical Educationのグローバル契約担当シニアディレクターに直接報告します。
あなたは、Clinical SolutionsおよびGlobal Medical Education Contracts（アカウントサポート）チームの重要なメンバーとして、チームリード、リージョナルマネージャー、日本のClinical SolutionsおよびGlobal Medical Educationの営業チームと連携し、新規・更新・取引型の販売契約および営業サポートプロセスを担当していただきます。また、すべてのプロセスに関する顧客からの問い合わせにも対応します。
グローバルチーム全体と協力し、契約マネージャー、法務担当、経理担当者などのクロスファンクショナルな関係者と連携し、エンドツーエンドのプロセスを効率的に実行します
CRMシステムの維持・更新を行い、正確な財務報告および請求書発行を支援します
顧客の契約要件の作成・実行を主導し、社内ポリシーに準拠した対応を行います
基本契約書、製品サービス契約、ライセンス契約、修正契約など、さまざまな契約書の作成・編集を行い、情報の正確性を確保します
顧客からの修正提案（レッドライン）に対応し、必要に応じて社内承認を得ながら契約交渉をサポートします
契約のライフサイクル全体を管理し、契約書のレビュー、締結、データベース管理を行います
契約に関する顧客からの質問・問い合わせに対応します
入札や提案依頼書（RFP）の準備を支援し、契約条件の交渉および入札の選定に関与します
顧客の主要な窓口として、契約状況、請求、タイトル調整、購読条件の確認などに対応します
顧客の要件を反映し、かつ社内ポリシーに準拠した提案書および契約書を提供します
担当地域の目標に従い、契約処理および請求を期限内に実施します
その他、上司から指示された業務を遂行します
認定された大学または同等の教育機関での学歴を有し、契約管理、営業業務、更新営業、または注文管理の経験があること
日本語が流暢で、ビジネスレベルの英語力を有すること
ビジネスニーズを先読みし、積極的に対応できる自発性と、必要に応じてマルチタスクをこなせる能力
優れた組織力、分析力、契約書作成能力を有し、契約構造や交渉戦術を理解していること
Microsoft Office製品（特にExcelおよび関連するレポート機能）の使用経験があることが望ましい
Oracle、SAP、Salesforce.com、Siebel CRMなどのERPツールの使用経験があることが望ましく、SalesforceのCPQおよびCLMコンポーネントの経験も含む
チームと協力して戦略を立て、課題解決とソリューションの実行に取り組む姿勢
優れた英語での会話および文章作成能力が求められます
私たちは、組織全体で健康的なワークライフバランスを推進しています。多くのウェルビーイング施策、育児休暇制度、学習支援、サバティカル制度を通じて、短期的な責任を果たしながら、長期的な目標の達成を支援します。
柔軟な勤務時間：1日の中で働く時間を調整し、すべての業務をこなしながら、自分が最も生産的な時間に働けるようにします
私たちは、あなたの幸福と満足が長期的で成功したキャリアの鍵であると理解しています。
情報と分析の分野で世界をリードする私たちは、研究者や医療専門家が科学を進展させ、社会の利益のために健康成果を向上させることを支援しています。出版の伝統を活かし、質の高い情報と膨大なデータセットを分析と組み合わせ、先進的な科学研究、健康教育、インタラクティブな学習、卓越した医療・臨床実践を支援します。エルゼビアでは、あなたの仕事が世界の大きな課題と、より持続可能な未来への貢献につながります。私たちは、科学と医療を支えるために革新的な技術を活用し、より良い世界の実現に向けて協力しています。
English
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Do you enjoy negotiating and settling sales contracts for a global business?
Do you have excellent organizational, analytical and contract drafting abilities?
About our Team
Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient. This is an exciting opportunity to join the Japan arm of a newly established global team, reporting directly to the Senior Director of Global Contracting for Clinical Solutions and Global Medical Education.
About the Role
You would be an integral member of the Clinical Solutions and Global Medical Education Contracts (Account Support) Team. Working in partnership with your Team Lead, Regional Manager and Japan Clinical Solutions and Global Medical Education Sales teams. Responsible for executing on contracting and sales support processes for both new, transactional and renewal sales. In addition to responding to customer queries regarding all processes.
Responsibilities
•Working collaboratively across a global team. With cross-functional stakeholders, such as Contracts Managers, Legal Counsels, Controllers and other stakeholders. Ensuring the end-to-end processes are executed with efficiency
•Maintaining and updating our CRM systems to ensure accurate financial reporting and invoice generation
• Taking ownership of generating and executing customer contract requirements to ensure compliance with our company policies
• Drafting and editing various contracts including master agreements, product service agreements, licenses and amendments to ensure accuracy of information
• Supporting contract negotiation by responding to customer redlines in compliance with negotiation toolkits, seeking internal stakeholder approvals as needed
• Managing the life-cycle of each customer contract by reviewing, executing and administering the contract database
• Providing support to customers for contract related questions and queries
•Assisting in preparation of bids or requests for proposals (RFPs). Negotiates contract terms and participates in the determination of acceptable bids.
•Serving as the main contact for the customer. This includes queries related to agreement status, invoicing, title reconciliation, and clarification of subscription terms.
•Delivering proposals and agreements that both are compliant with our policies and capture the customers’ requirements.
•Processing and invoicing on time according to the defined targets of your team’s assigned territories.
•Performing other duties as assigned.
Requirements
• Hold Secondary education from an accredited college or equivalent with experience in Contract Administration, Sales Operations, Renewals Sales or Order Management.
•Have Japanese fluency and Business level English
•Be a self-starter who can anticipate business needs and fulfill on them in a proactive manner, and can multitask when times are needed.
•Display excellent organizational, analytical and contract drafting abilities. This includes understanding their structures and negotiation tactics.
•Prefer to Have prior experience with Microsoft Office products. Including Excel and related reporting functionalities. Also prefer experience with ERP tools like Oracle, SAP, Salesforce.com or Siebel CRM. Including CPQ and CLM components of Salesforce.
• Enjoy collaborating with teams to design a strategy to solve problems and implement solutions
•Strong English speaking and writing skills preferredare required.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
•Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your well-being and happiness are key to a long and successful career.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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