Job Description
Job Title: Sales Collateral & Enablement Specialist
Department: Marketing
Reports To: Manager, Sales Excellence
Classification: Exempt
Management Level: Manager
Location: United States (Remote)
Role Summary
The Sales Collateral & Enablement Specialist is responsible for owning, governing, and evolving LanguageLine’s official sales collateral and presentations to support a consistent, buyer-centered sales motion. Reporting to the Manager, Sales Excellence, this role ensures that what sellers say and show in the field aligns with our sales methodology, revenue narrative, and product strategy.
This role goes beyond asset creation to serve as a steward of the sales narrative, translating product and marketing inputs into seller-ready materials that drive clarity, confidence, and deal progression at critical buyer decision points.
Key Essential Functions
Sales Collateral & Presentation Ownership
Own the development, maintenance, and governance of all official client-facing sales collateral and presentations
Ensure materials clearly articulate LanguageLine’s value proposition, differentiation, and outcomes at each stage of the buyer journey
Maintain accuracy and consistency of product information, data points, and messaging as offerings evolve
Proactively audit collateral libraries to identify gaps, redundancies, and outdated materials
Sales Narrative & Methodology Alignment
Partner closely with the Manager, Sales Excellence to ensure collateral aligns with:
Sales methodology and talk tracks
Revenue narratives and sales motions
Training and coaching frameworks
Translate product and marketing messaging into seller-ready stories, slides, and supporting assets
Support the development of seller scripts and presentation flows that reinforce desired selling behaviors
New Collateral Development & Project Management
Lead end-to-end development of new sales collateral, including:
Project scoping
Stakeholder input and reviews
Version control and approvals
Final delivery and distribution
Collaborate with Marketing, Sales, and Creative teams to bring new materials to market quickly and effectively
Manage timelines and workflows to ensure on-time, on-brand delivery
Governance, Standards & Enablement Support
Establish and maintain standards for sales collateral quality, structure, and usage
Clearly define what content is considered “official” and what is deprecated
Support enablement programs by ensuring collateral integrates seamlessly into training, onboarding, and reinforcement efforts
Cross-Functional Collaboration
Collect and synthesize input from subject matter experts across the organization
Partner with Technical Writing and Documentation teams to ensure alignment between product documentation and sales-facing materials
Act as a trusted partner to Sales and Enablement leaders on content needs and effectiveness
Qualifications
Required Qualifications
5+ years of experience developing and managing client-facing sales collateral or sales enablement materials
Strong writing, storytelling, and messaging skills for B2B audiences
Demonstrated experience supporting enterprise or complex sales environments
Proven ability to manage multiple projects, timelines, and stakeholders simultaneously
Familiarity with CMS and digital asset management tools
Strong collaboration and communication skills
Preferred Qualifications
Prior sales or sales enablement experience
Proficiency in Adobe Creative Suite (InDesign, Illustrator) with the ability to support light design or production work as needed
Experience working closely with sales methodologies and enablement frameworks
Familiarity with workflow automation or enablement platforms
Video or multimedia content experience
Knowledge, Skills & Abilities:
Detail-oriented with a strong sense of quality and consistency
Comfortable enforcing standards and retiring outdated materials
Highly organized and process-driven
Able to translate complex information into clear, persuasive stories
Thrives in a cross-functional, fast-paced environment
Work Environment
Remote
Travel Requirements:
5%
Physical Requirements
Office Clerical Category
Compliance Requirements
Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction
For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time,
Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)