Sales Assistant

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Position: Retail Assistant – Ingham Family Store

Classification: General Retail Award, Level 3

Step into a role where every shift makes a difference. As a Retail Assistant, you’ll keep our store running smoothly while helping support the life‑changing mission of The Salvation Army.

What You Will Do

• Deliver standout customer service across the shop floor, fitting rooms and registers
• Bring promotions and marketing activities to life
• Process donations and keep shelves stocked, priced and looking their best
• Open and close the store following established procedures
• Handle cash securely and accurately
• Support, guide and coach team members when needed
• Maintain strong visual merchandising and store presentation standards
• Keep the store clean, organised and welcoming
• Follow all Work Health & Safety and security procedures
• Report hazards, incidents and near misses promptly
• Jump in wherever needed to support daily operations

What You Will Bring

• Solid retail customer service experience
• Confidence supervising or guiding others (highly regarded)
• Strong communication and presentation skills
• Ability to prioritise, stay organised and work well in a team
• A reasonable level of fitness for hands‑on retail tasks

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
 

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Flexible working arrangements.
• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.
 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration