Sales and Service Executive Germany

Join the Team Behind the Game as TaylorMade Service and Sales Executive in Germany.

TaylorMade Golf is a global leader in golf innovation, trusted by elite athletes and weekend players alike. Our brand stands for cutting-edge technology, performance-driven products, and a relentless commitment to excellence. If you're passionate about golf and thrive in a fast-paced, customer-focused environment, we’d love to welcome you to #TeamTaylorMade.

We’re currently looking for a Service and Sales Executive to support our customers in Germany, working remotely in the region. Reporting to the Service and Sales Manager based in the UK, you’ll play a key role in providing office based support to our Area Sales Managers, enhancing customer relationships, and driving sales performance.

What You’ll Be Doing

• Handling inbound and outbound customer calls to resolve service issues and identify sales opportunities.
• Making proactive outbound sales calls to meet agreed individual target.
• Maximising upsell opportunities during inbound customer interactions.
• Recording and managing customer interactions using our CRM system.
• Building trust and loyalty by resolving customer issues promptly and professionally.
• Developing and maintaining strong, mutually beneficial working relationships with TaylorMade Golf Ambassadors or other key influencers within assigned territories.
• Maintaining a positive, solutions-focused attitude while juggling multiple tasks.
• Utilising effective communication skills to identify problems and achieve the best solution with internal customers in other Departments (Credit, Shipping, etc).

What We’re Looking For

• Knowledge of golf and golf equipment. PGA qualification advantageous.
• Fluency in German and English, both spoken and written.
• Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.
• Excellent communication, listening, and influencing skills.
• Strong customer service focus and professional phone etiquette.
• Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous).
• Highly organised, detail-oriented, and proactive in problem-solving.

Ready to Make Your Mark? Turn your passion for golf and customer success into a rewarding role with #TeamTaylorMade. Apply today.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.