Position Summary:
As a member of the Sales Operations team and under the general supervision of a manager, the Sales Administrator is responsible for supporting the execution of the strategy and growth of assigned products within the assigned product portfolio. This position is responsible for supporting the overall growth and revenue plans for the assigned products. The responsibility includes supporting key areas within the product lifecycle for assigned Inmar products, which can include market research, product definition focus, business planning, planning and development, programs, launch readiness and sales support. In addition to owning key areas of responsibility within the product lifecycle, the Sales Administrator may consult with cross-functional teams from technical product management, product marketing, sales, solution experts, finance and account management on other key responsibilities within the product. Sales support will include processing orders and submitting for billing, and managing contract opportunity life cycles including renewals and amendments.
Primary Accountabilities:
Operational (50%)
Support the execution of the quote-to-cash process, ensuring accurate and timely coordination of invoicing and revenue activities
Maintain and track sales and revenue data, including month-to-date and year-to-date performance, to support reporting and forecasting
Partner cross-functionally with Finance (Accounts Receivable and Collections) to resolve order-to-cash issues and ensure a seamless customer experience
Identify and resolve discrepancies across sales orders, contracts, and invoicing to maintain data integrity
Administrative (50%)
Maintain accurate contract and customer records within Salesforce, ensuring data integrity for reporting and sales planning
Effectively prioritize and manage multiple tasks, ensuring timely follow-up and completion aligned with defined KPIs
Adhere to established sales operations processes, tools, and best practices
Work independently to manage responsibilities and drive tasks through to completion with minimal supervision
Required Qualification:
Three to five years of related work experience in one or more (preferably a combination) of the following fields: marketing research or promotions, product development and/or, management, client services/operations, account management, customer service, billing.
Prioritize and manage multiple tasks to ensure timely completion of all projects
Intermediate level proficiency utilizing Google Suite, MS Word, Excel, Business English and composition (professional level)
Experience with a CRM tool (i.e. Salesforce)
Facilitate communications and problem solve
Compose complex, professional business correspondence and reports
Plan own work after objective is set by supervisor
Interpersonal communication techniques
Provide technical guidance and training to co-workers
Industry concepts and practices
Marketing and promotional concepts and practices
Deal effectively with individuals at all business levels and a variety of situations requiring tact, judgment, and composure
Establish and maintain good working relationship with other departmental personnel
Use good judgment in recognizing the scope of authority
Individual Competencies:
Integrity
Personal Credibility
Self-Awareness
Teamwork
Adaptable
Innovative
Curious
Establish Focus
Analytical and Critical Thinking
Problem Solving
Communication
Collaboration
Effective Execution
Taking Initiative
Authenticity
Self-Knowledge
Career Management
Coaching
Conflict Management
Building Collaborative Teams
Inclusivity
Vision and Strategy
Accountability
Urgency
Influence
Business Acumen
Influential Communication
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Occasionally required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
Occasionally required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
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At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.