Job Description:
Sales Administration Executive
Cairo
Full time (40 hours per week)
Hybrid working options available
Grade A12
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
To provide administrative support for the Bupa Egypt Insurance (BEI) Sales Function. Support will be given to all Sales activity including business to business and individual customer groups and will involve a wide range of administrative duties. To work collaboratively with the Sales and Customer Services teams to support the overall Bupa Global sales growth and customer retention targets. Deliver the highest level of service by taking ownership of day-to-day tasks working with key stakeholders in a timely but professional manner.
What you’ll do:
Carry out a wide range of Sales Administrative Support duties
Carry out KYC (Know Your Customer) activities across all segments based on current guidelines
The job holder will develop good understanding of products, systems and processes to support the Intermediary Sales Team, Direct team and Corporate with various sales tasks including but not limited to below:
KYC verification and indexing and other KYC activities
Generating new business and renewal quotations
Indexing the business emails for the Team
Workflow distribution across team members
Updating the CRM systems
Generating manual contracts for Corporate Groups
Maintaining quote activity trackers
Work with Sales Teams supporting the creation, development, and publishing of any required marketing collateral in order to support sales pitches
Coordinate sales pitch meetings, organising both internal and external parties’ availability
Assist in the preparation of presentation and internal reporting materials including executive and board level
Maintain and update client records and data
Monitor the Sales Mailboxes and respond to administrative requests to ensure they are never full as this prevents quotes being sent
Build strong working relationship with the service departments in order to ensure smooth hand over of clients from sales to service
Support with specific projects for the Sales Function as required
What you’ll bring:
Completed Bachelors degree or higher
Previous experience in a customer facing administrative role
High standard of written and spoken English & Arabic
Advanced word processing skills, including Word, Outlook, Excel and Powerpoint
Self-motivated, articulate and numerate with an ability to negotiate and deal with people at all levels both internally and externally
Excellent communication and presentation skills
Excellent attention to detail
Good understanding of a Sales environment desirable
Experience of working in a regulated environment highly desirable
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full timeJob Area:
Business DevelopmentLocations:
Egypt - Cairo