About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role

The Sous Chef – Room Service holds a junior management position within the Culinary Department, reporting to the Executive Sous Chef and Executive Chef. This role is responsible for supporting the daily culinary operations of In-Room Dining, ensuring exceptional food quality, consistency, and service standards aligned with Four Seasons expectations.

What you will do

Select, train, evaluate, lead, motivate, coach, and discipline culinary employees assigned to Room Service to ensure Four Seasons cultural and core standards are consistently met.
Assist in the planning, development, and execution of Room Service menus and recipes, ensuring correct preparation, presentation, and timely delivery of all food items.
Oversee daily Room Service kitchen operations, ensuring efficiency, accuracy, and consistency during all shifts.
Control labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory management specific to Room Service operations.
Ensure full compliance with sanitation, food safety, and hygiene standards as established by Four Seasons and local, state, and federal regulations.
Maintain control systems to ensure quality, portion consistency, and proper handling of food products, including monitoring deliveries to meet purchasing specifications.
Collaborate closely with In-Room Dining management and Food & Beverage leadership to ensure seamless service and guest satisfaction.
Communicate effectively with culinary and service teams and participate in operational meetings to ensure alignment across departments.

What you bring

Minimum 3 years of experience as a Sous Chef or in a senior supervisory culinary role within a luxury hotel or resort environment.
Proven experience supporting or leading Room Service / In-Room Dining culinary operations.
Strong leadership skills with the ability to train, motivate, and supervise culinary teams.
Ability to ensure consistent food quality, presentation, and adherence to Four Seasons culinary standards.
Solid knowledge of food safety, sanitation, and hygiene regulations.
Experience managing inventory, food cost control, and waste reduction.
Hands-on leadership style with the ability to perform under pressure and respond to special guest requests.
Excellent communication skills in English; Spanish is preferred.

What we offer: