About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.About the role
The Room Service Order Taker plays a key role on our Food & Beverage team, creating memorable in-room dining experiences for guests around the clock. As the warm, welcoming voice on the other end of the line, you’ll guide guests through our diverse menu offerings and help bring exceptional food and beverage service straight to the comfort of their room.
What you will do
Serve as the primary point of contact for guests placing room service orders, offering knowledgeable menu guidance and confirming dietary needs.
Accurately enter all orders into MICROS and oversee the full service sequence to ensure timely, correct delivery aligned with Four Seasons standards.
Communicate any service delays or concerns promptly to guests and management.
Maintain a clean, organized, and safe work environment while upholding professional appearance and confidentiality standards.
Support the food & beverage team by fostering positive working relationships and consistently meeting quality and service expectations.
What you bring
Previous food & beverage or hotel/resort experience preferred
Ability to sit, stand, or walk for extended periods
Ability to lift, carry, push/pull items up to 30 lbs.
Ability to work under pressure in a high‑volume operation
Strong prioritization and multitasking skills
Flexible schedule, including weekends and holidays
Valid Maricopa County Food Handler’s Card
What we offer
A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
And so much more as part of the Four Seasons experience
Schedule & Hours
Full Time
Shift Times 6:00AM - 2:00PM and 2:00PM - 10:00PM
Flexibility to work early mornings, evenings, weekends and holidays.
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf