Room Service Associate

• Provide excellent customer service by assisting patients with meal selections and ensuring dietary needs are met. 

• Communicate with patients using Catering to your guidelines and scripting, offering menu choices within prescribed diet orders. 

• Assemble and deliver meal trays accurately and promptly, ensuring proper portion control, presentation, and diet compliance. 

• Coordinate with the Diet Office, Dietitians, and Nursing to ensure accuracy of patient diets and timely delivery of special requests. 

• Offer appropriate menu alternatives for patients with food allergies, cultural preferences, or modified diets. 

• Set up and arrange trays within patient reach, assisting with meal setup and providing courteous service during delivery. 

• Retrieve soiled trays in a timely manner, following infection control and sanitation procedures. 

• Maintain a clean and organized work area, adhering to hospital safety, sanitation, and infection control policies. 

• Participate in training sessions, safety drills, and departmental meetings. 

• Demonstrate a positive, professional attitude and serve as a friendly representative of the Food & Nutrition Services team. 

Requirements: 

• Food Handler Card or Servsafe Certificate (Preferred) 

• Employee Support Fund, for employees in need of emergency financial support  

• Retirement with Company Match 

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE) 

• Health, Vision, Dental and Pet Insurance 

• Life Insurance 

• Short Term and Long-Term Disability and Life Insurance 

• Identity Theft Protection 

• Tuition Reimbursement up to $6,000 annually  

• Company paid Maternity and Paternity Leave  

• 5 days of Paid Time Off available upon hire  

• Bereavement Leave (includes pets)  

• PTO Sell Back Program  

• Compassionate Leave Sharing Program (PTO Donation) 

• Employee Support Fund, for employees in need of emergency financial support  

• Retirement with Company Match