At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a detail-oriented Release of Information Specialist to join our Health Information Management team.
In this role, you will be responsible for accurately and efficiently processing all requests for protected health information, ensuring strict compliance with legal, regulatory, and company privacy standards.
The Health Information Management team is dedicated to safeguarding sensitive patient data while providing timely access to authorized requestors.
In this role, you will:
Process Information Requests: Locate, retrieve, and reproduce requested Protected Health Information (PHI) in a timely and efficient manner according to established Service Level Agreements (SLAs) and internal policies.
Ensure Privacy and Compliance: Safeguard patient privacy by verifying requestor identity and release requirements in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines, federal and state statutes, and Iron Mountain policy.
Manage Request Workflow: Accurately enter pertinent data into the release of information tracking application, generate necessary documentation (cover letters, invoices, pre-payment notices), process payments, and finalize the request upon completion.
The ideal candidate will have:
Demonstrable experience working with Protected Health Information (PHI) or in a related Health Information Management field.
Strong knowledge of the Health Insurance Portability and Accountability Act (HIPAA) guidelines and state/federal regulations pertaining to the release of information.
Proven ability in utilizing multiple computer systems simultaneously while maintaining high standards for data entry accuracy and quality control.
High school diploma or equivalent; relevant certification or education in health information is a plus.
Health & Wellness: Comprehensive Full Health and Dental Benefits that start on your very first day of employment.
Financial Security: A 401(k) retirement plan with Company Match and an Employee Stock Purchase Program.
Paid Time Off: Generous time off, including Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
Professional Growth: Opportunities for continuous learning, including Tuition Reimbursement to support your career development.
Work Essentials: Company-provided necessities, such as uniforms, safety footwear, masks, and gloves.
CALL TO ACTION
Apply today to join Iron Mountain and play a crucial role in managing and protecting vital health information!
#donotpost