Robertson Media Center Consultants are held to the highest standards of customer service. Potential employees with a foundation of knowledge about basic computer hardware and specialized video, audio, 3D, Virtual Reality and/or Augmented Reality will be given preference. Previous experience in customer service is greatly appreciated. Our patron use is currently heavily video and audio creation based, so expertise in the Adobe Creative Suite, Logic Pro, Final Cut Pro, Garageband, Audacity, and/or similar software is appreciated. Willingness to learn hardware and software, including 3D printing, VR, and 3D modeling/animation software is preferred.
Consultants are responsible for checking out multi-piece equipment to patrons, consulting with faculty, staff, and students about what equipment and software will best complete their projects, alongside supporting them in the use of said software and equipment. We have several specialized spaces for media creation and consultants will also need to be familiar with these areas to assist patrons as needed. Please note that this position is not your average library student position and our hourly rate is commensurate with for the diligence, professionalism, and hard work we expect from our consultants.
Hours & Tasks
On average consultants receive 7-10 assigned hours per week and we work with a system where co-workers will drop their shifts and you can augment your assigned hours by picking up those shifts. Shifts are usually 2 hour blocks where you, and at times a co-worker, are responsible for greeting, consulting with and aiding patrons that approach one our desks. While you are not expected to know everything about each piece of equipment, space, or software, you should have a well-rounded base of knowledge and be familiar enough with the landscape of our library to know where to get the assistance needed. The core components of the job are great customer service, a natural ambition to learn & follow instructions, and knowing how to effectively Google search.
To Apply
If you would like to apply, please submit a resume/CV describing past work experience and/or expertise in anything mentioned above in the job description. Please describe both the organizations/groups/jobs you've been involved are well as the actions/tasks you completed for them.
Include a cover letter that tells us:
Why you desire to work here specifically and your specific reason for applying
What technologies/listed options, relevant to this position, that you are most familiar with
Follow Up & Interviews
Once your work experience and cover letter has been submitted, we will be interviewing candidates via Zoom in the coming weeks. All applicants will be notified if they will be moving an interview with them or not, so please be patient as we review and finish receiving applications.
If you have any questions or concerns, feel free to send an e-mail to teachlean@virginia.edu.
MINIMUM REQUIREMENTS
Education: Current undergrad UVA student
Experience: None
Licensure: None
Preferred Requirements: Ideal candidates will have expertise in any, several, or all of the following (related expertise is considered as well):
Media Creation: Including Video Equipment, Cameras, Tripods, Lighting Equipment
Video Editing Software: Including iMovie, Final Cut Pro X, Adobe Premiere, DaVinci Resolve
Audio Equipment: Including USB Microphones, XLR Mics, Wireless Lavaliers, Recording Studio Hardware, Midi Instruments
Audio Recording & Editing Software: Including Garageband, Logic, Audacity, Reaper
3D Data Processing: 3D Modeling, 3D Printing (Makerbot Replicator+, Ultimaker 3, & Taz 6 are a plus), 3D Slicing Software (Cura & Makerbot Print are a plus)
Virtual & Augmented Reality: Oculus Hardware, HTC Vive Hardware, Valve Index, Virtual & Augmented Reality Development, Neos VR, Unity, etc.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.