RN Quality Consultant

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Day - 08 Hour (United States of America)

This is a Stanford Medicine Partners job.

A Brief Overview
The Quality Consultant RN is responsible for assessing, planning, implementing, and evaluating quality and patient safety initiatives in collaboration with various stakeholders within SMP and across SHC enterprise. By utilizing clinical acumen, data analysis, and quality improvement methodologies, the Quality Consultant RN identifies areas of clinical opportunities and coordinates improvement of processes and outcomes. This role supports the following programs/activities: patient safety incident review, monitoring of infection prevention and control practices, peer review and quality of care grievance, development of clinical policies, as well as training/education of staff and clinicians on priority quality and patient safety initiatives.

Locations
Stanford Medicine Partners

What you will do

• Review patient safety incidents and follow up with clinic leaders to eliminate or mitigate risk of patient harm. Refer case to other departments as appropriate.
• Develop mechanisms for communication of patient safety learnings, best practices, and process improvements.
• Coordinate implementation of patient safety initiatives such as Just Culture and Culture of Safety survey; collaborate with SHC and SHC Tri-Valley to standardize and align patient safety review processes.
• Identify barriers to the implementation of patient safety initiatives, develop/recommend corrective measures, and implement improvements. Track and evaluate the effectiveness of implemented changes and make adjustments as needed.
• Provide training/consultation to staff, management, and clinicians promoting the use of the patient safety incident reporting system with emphasis on reporting near misses.
• Review and analyze data from various quality databases to identify trends and opportunities. Design and develop data collection tools and dashboards to help aggregate, analyze, and visualize data.
• Identify the appropriate use of quality improvement tools and methodologies such as PDSA, Lean Six Sigma, and Statistical Process Control analysis in facilitating performance improvement projects.
• Provide guidance and support to clinical teams, assigned committees, and workgroups on quality improvement methodologies
• Partner with clinic leaders to implement evidence-based practices on patient safety, infection control, and clinical standards. Ensuring adherence to regulatory requirements, accreditation standards, and best practices in healthcare.
• Conduct in-depth chart review of quality of care grievances and peer review cases. Generate SBAR to summarize findings and recommendations.
• Collaborate with other stakeholders to develop or revise policies and procedures pertaining to quality and patient safety. Maximize productivity by focusing on goals, purpose, and priorities. Complete written reports and projects within appropriate time frames. Review tasks, set priorities, and revise plans for effective time management.
• Perform other duties as assigned within the department and enterprise wide.
• Adheres to C-I-CARE, safety, HIPAA, and compliance policies.

Education Qualifications

• Bachelor’s degree in Nursing from an accredited college or university.
• Master's degree in Nursing, healthcare, or business administration preferred.

Experience Qualifications

• Minimum of five (5) years of progressively responsible and directly related work experience within a large acute care hospital or ambulatory health care system.
• Knowledge of performance improvement methodologies such as Lean and Six Sigma.
• Knowledge of project management and change management methodologies.
• Ability to work collaboratively in a multi-disciplinary environment.
• Advances quantitative skills and ability to use statistics for data evaluation.

Required Knowledge, Skills and Abilities

• Strong communication, collaboration, influencing, teamwork, project, and time management skills.
• Demonstrated ability to implement new programs/projects with focus on continuous process improvement across multiple projects at multiple sites concurrently.
• Knowledge of licensure and scope of practice of various healthcare disciplines.
• Competency in computer systems and software used in functional areas including Word, Excel, Access, and PowerPoint.
• Working knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation.
• Committed to own continuous education, and networking with affiliate institutions, organizations or associations and other health care providers, to stay in touch with developments and trends in health care market as it relates to best practices in the areas of quality and risk.
• Experience working with Epic, Midas, and other clinical applications.
• Ability to effectively work with others in a flexible, cooperative, and collaborative manner.

Licenses and Certifications

• CA-RN (Registered Nurse)
• CPHQ - Health Care Quality Certification preferred
• CPPS - Certified Professional in Patient Safety preferred
• Lean Six Sigma Certification preferred
• Project Management Certification preferred
• The Just Culture Certification preferred

Physical Demands and Work Conditions

Physical Demands

• Occasional Sitting.
• Constant Walking.
• Constant Standing.
• Constant Bending.
• Frequent Squatting.
• Occasional Climbing.
• Occasional Kneeling.
• Seldom Crawling.
• Constant Hand Use.
• Frequent Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Frequent Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Occasional lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Carrying

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Occasional lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Working Environment

• Seldom Driving cars, trucks, forklifts and other equipment.
• Constant Working around equipment and machinery.
• Seldom Walking on uneven ground.
• Seldom Exposure to excessive noise.
• Seldom Exposure to extremes in temperature, humidity or wetness.
• Seldom Exposure to dust, gas, fumes or chemicals.
• Seldom Working at heights.
• Frequent Operation of foot controls or repetitive foot movement.
• Seldom Use of special visual or auditory protective equipment.
• Frequent Use of respirator.
• Constant Working with biohazards such as blood borne pathogens, hospital waste, etc..

Blood Borne Pathogens

• Category I - Tasks that involve exposure to blood, body fluids, or tissues

Travel Requirements

• 20% travel:

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience


Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.



You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $67.70 - $89.71 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.