Cleveland Clinic

RN Care Coordinator - Center for Spine Health

Cleveland Clinic Main Campus Full time

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

RN Care Coordinator - Center for Spine Health

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Spine-Main Campus Hospital

Job Code

T99128

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Neurological Institute and become a part of one of the most respected healthcare organizations in the world. This center is known for being a leader in treating and researching the most complex neurological disorders and advancing innovations in neurology. Now, the Neurological Institute is expanding with a new state-of-the-art facility which will include additional operating rooms and ambulatory, infusion, imaging, EMG and sleep and brain study services. Come take an active role in the next wave of transformative care, here at Cleveland Clinic. 


The RN Care Coordinator works collaboratively with an interdisciplinary care team to support patients with complex, chronic, or specialty conditions across the continuum of care. This role conducts comprehensive assessments of patients’ clinical, social, and behavioral needs to develop individualized care plans that promote wellness and improve outcomes. Serving as the primary point of contact for patients and families, the coordinator ensures seamless communication, closes care gaps, and facilitates timely coordination of services. The role closely monitors progress toward care goals, supports smooth transitions of care, and enhances overall patient satisfaction. In home-care settings, the coordinator additionally oversees clinical staff to ensure the delivery of appropriate, high-quality services. 

 
A caregiver in this position works 8:00AM – 5:00PM.  

 
A caregiver who excels in this role will:  

  • Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 

  • Provide care and disease management coordination.  

  • Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  

  • Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  

  • Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  

  • Serve as a liaison and advocate for patients and families.  

  • Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  

  • Identify barriers, facilitate solutions, and connect others to community resources.  

 
Minimum qualifications for the ideal future caregiver include:  

  • Graduate from an accredited school of professional nursing  

  • Current state licensure as a Registered Nurse (RN) 

  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) Or the American Red Cross 

  • Three to five years of nursing experience 

 
Preferred qualifications for the ideal future caregiver include: 

  • Bachelor of Science in Nursing (BSN)  


Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.

  • Requires corrected hearing and vision to normal range.

  • May requires some exposure to communicable diseases or bodily fluids.

  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities