RLC Licensing Liaison 1 - Bilingual

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work!

About this Position

The Licensing Liaison 1 works with Primerica Agents to obtain their insurance license and is responsible for processing the paperwork for the State’s Department of Insurance. Once trained, the candidate will gradually move on to take telephone calls to answer any questions in relation to the licensing process. This position works within a small office where independence and excellent team skills are required.

The estimated salary range for this role: $35K - $48K USD

Responsibilities & Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES
Required:
High school diploma, GED, or equivalent
High volume data entry skills are required
Exceptional verbal communication skills in both specified languages.
Ability to communicate professionally with irate customers
Proficient PC skills (including Microsoft Word and Internet research)
Excellent decision-making and judgment
Ability to work in a fast paced, dynamic, high volume environment

Preferred:
2 year of Call Center Customer Service experience is a plus
Bi-lingual (English/Spanish) is a plus
Financial services and/or insurance industry experience
Previous experience as a customer service representative, customer support representative, or similar.
Experience using both languages in a professional capacity is preferred.

FLSA status:
This position is exempt (not eligible for overtime pay):

No

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.