RiskShield Application Support Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

RiskShield Application Support Engineer

What does a successful RiskShield Application Support do at Fiserv? 

Being part of the RiskShield Application Support team includes responsibilities in three main areas: supporting existing business system applications in daily operations, identifying and documenting complex technical requirements for the applications, and liaising with customers and other departments to identify business requirements and appropriate technical solutions. You will install software patches on Linux servers, work on Linux servers to monitor and analyze the application and create reports and analyze data with SQL. You will act as one of the central contact persons for projects, manage results, and be involved in implementations. Additionally, you will support infrastructure adjustments through downstream reviews. Overall, your expertise in IT development, international communication, and project work will enable our Fiserv team to drive innovation and have a significant impact on our organization.

SALARY: Starts from 2.400 €/m gross, based on previous experience.

START DATE: ASAP

WORK TYPE: Employment codntract only. No B2B.

What you will do:

• Detailed analysis and documentation of business processes within RiskShield.
• Requirements management including coordination and elaboration.
• Support infrastructure adjustments through validations.
• Evaluate requirements in terms of feasibility and implementation duration.
• Participate in on-call service; and coordination with customers nationally and internationally.
• Review and analysis of application software.
• Perform software updates.

What you will need to have:

• A completed university degree in IT or engineering, or equivalent professional experience.
• At least 5 years of professional experience in IT development / project work, preferably in an international environment.
• Fluent in English, both spoken and written (EFR C1).
• Profound knowledge of the Dispute / Fraud process
• Experience with external customers in project work or problem-solving contexts.
• Programming skills, e.g., Java, C and experience with applications / middleware servers like Apache, Tomcat, JBOSS, Hibernate, as well as knowledge in SQL, DB2 preferred.
• Expert knowledge in Linux.
• Extensive hands-on experience in business process analysis/engineering, requirements management, test management, and quality assurance.

What would be great to have:

• Knowledge about the RiskShield application
• German language skills

#LI1-IB

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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