The Risk Analyst, Culture of Safety supports the Culture of Safety Programs by providing departmental expertise in loss control and prevention activities. They are responsible for providing operational support for the Culture of Safety programs, including, but not limited to, the Keck Professionalism Program, BETA HEART, Team STEPPS, and Just Culture. The position will also support the deployment and operations of new Culture of Safety programs and tools, tracking key performance metrics, providing committee support, conducting analyses in preparation for program rollouts, and generating timely data reports for the Culture of Safety initiative. In addition, the Culture of Safety Analyst is responsible for maintaining the integrity, confidentiality, and security of program data. The role is critical to the Office of Integrated Risk Management's commitment to providing integrated, collaborative, and evidence-based risk management.
Essential Duties:
- Program/Project Coordination: Supports project/program functions such as planning, organizing, scheduling, tracking, and implementing activities to meet department objectives Meets budgetary objectives and adjust project constraints based on financial analysis Assists in development of project scopes and objectives Develops comprehensive project plans to be shared with clients as well as other staff members Coordinates and tracks workflow and meeting schedules and projects of limited scope to ensure work is complete/appropriate, and follow-up is completed in a timely fashion
- Administrative: Provides administrative support to the Loss Control and Prevention team. Participates in the preparation of special projects and performs diverse administrative functions. Responsible for coordinating schedules, including arranging meetings and appointments for Program/Project operations and events Responsible for composition, typing, proofing and appropriately disseminating a variety of materials, e.g., correspondence, memos, reports, etc., pertinent to the functions of the Loss Control and Prevention team, as directed
- Business Analysis: Analyzes information/situations to define problems and articulate recommendations Oversees the timely and accurate production of reports and formulation of recommendations on subjects as assigned Conducts analyses and research in preparation for new program rollouts Develops and maintains tracking of project/program key performance metrics, specifically to analyze the successful completion of short- and long-term goals Identifies high-risk trends and potential interventions that align with industry best practices
- Communication: Work closely with acquired or partnered or affiliated hospitals, ambulatory facilities, physicians, and contracted vendors to support program/project operations Develop and maintain effective relations with widely diverse groups such as staff members, faculty, patients, and family, on a variety of complex issues and administrative tasks Communicates significant and sensitive information and data to appropriate Keck Medicine of USC staff Responsible for using sound judgment when complications arise outside the scope of authority, such as the need for deadline augmentation, and bringing these to the attention of the appropriate manager in a timely manner Promotes authentic and diplomatic communication necessary for the implementation of program/project objectives Demonstrates effectiveness in clearly communicating complex problems, recommended actions, and intervention statuses
- Performs other duties as assigned
Required Qualifications:
- Req High school or equivalent
- Req Bachelor's degree Degree in a related field
- Req Excellent communication skills to interface with internal and external stakeholders
- Req Demonstrated ability to handle confidential material with discretion
- Req Demonstrated ability to provide administrative reports and analyses of overall efficiency and effectiveness of programs
- Req Moderate knowledge of Microsoft Office Programs: PowerPoint, Visio, Word, Excel, Outlook
- Req Skill in clearly communicating complex problems and proposals in both formal and informal settings
Preferred Qualifications:
- Pref Master's degree Healthcare Administration, Business Administration, Risk Management, Public Health, or Project Management
- Pref Advanced knowledge of Microsoft Office 365, Adobe InDesign, and SharePoint
- Pref In-depth knowledge of the Keck Culture of Safety individual elements
- Pref Experience with implementing and maintaining TeamSTEPPS and/or Just Culture in a healthcare setting
- Pref 1 - 3 years Experience in risk management, quality, performance improvement, health care informatics, safety or other related healthcare position/setting
- Pref LEAN or Six Sigma Certification.
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).
The annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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