SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.
With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems—from corporate websites to complex web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.
The Manager of Revenue Operations is the architect of SmartBug Media’s internal revenue engine. Reporting directly to the SVP of Sales and Marketing, you are responsible for the efficiency, data integrity, and technical infrastructure of our commercial teams.
In this role, you will own our internal HubSpot instance, transforming it from a static system of record into a dynamic system of insight. You will bridge the operational gap between Marketing, Sales, and Client Services, ensuring that data flows seamlessly from the first touchpoint to the final signature, and the handoff to delivery.
While this role is not client-facing, your "customers" are SmartBug’s sales reps, marketing managers, and executive leadership. Your North Star is Operational Excellence: ensuring our sales team spends less time on admin and more time selling, while leadership has 100% confidence in the forecast.