At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
The Revenue Transaction Coordinator, Senior enthusiastically represents SeaWorld Parks & Entertainment by displaying a positive attitude, maintaining a high level of energy, and commitment to quality throughout all aspects of the job.
What you get to do:
The Senior Revenue Transaction Coordinator is responsible to perform all daily, weekly, and monthly Revenue Transaction duties, including, but not limited to: revenue transaction input, filing, Over/Short reconciliation report creation and review. This role is responsible for the receipt of funds from guests and team members and recording of monetary transactions. Additionally, this role will support the other revenue coordinators on the team and provide operational oversight in the absence of onsite vault leadership. This is primarily a back of house support role and you will spend much of your time in an office location. You will also:
Receives, compiles, analyzes and interprets monetary transactions; monitors, computes, classifies, records and verifies the accuracy of daily deposits
Collect daily paperwork and receivables from throughout the three Orlando theme parks each morning
Enter and reconcile daily sales from internal and external revenue systems
Track daily “cash handling” infractions by department and inform the leadership teams of any ongoing ambassador performance issues or training needs
Makes adjustments as necessary to accounting systems
Identify, resolve and report discrepancies
Independently close the parks financials and complete all daily task in the absence of onsite vault management
Be able to resolve ongoing issues and know who to contact and request support to maintain vault operations and ensure completion of daily activities
Manage communications with other department Sr. Leadership in order to ensure vault processes are being maintained and followed effectively
Cover shifts as appropriate for other vault staff to allow for breaks and PTO
Communicate directly to finance Sr. leadership on any urgent vault issues
Effectively manage and track check payments and accurately process deposits to the bank
Be able to lead, mentor, and train other revenue transaction coordinators on daily operations
Perform Park cashier and SOP audits as needed
Ensure excellent customer (internal & external) service by responding to customer requirements, expectations and needs
Assist with special projects in the Finance department as needed such as merchandise and culinary inventory recounting and verification
Occasionally assist other locations and areas throughout the park as needed
Perform all cleaning duties, including the use of cleaning chemicals
Other duties as assigned
What it takes to succeed:
Must be able to work weekends and holidays
At least 18 years of age
Have a high school diploma or GED, pursuit of college degree preferred
1-2 years related experience and/or training is preferred
Be able to learn and utilize multiple internal and external software applications to research and resolve daily revenue discrepancies
Experience with Microsoft Word and Excel applications
Strong basic math skills using whole numbers, common fractions, and decimals
Strong organizational and written/verbal communication skills
Able to write effective business correspondence
Able to handle multiple tasks and work in a fast-paced environment
Must be able to manage time wisely and set priorities effectively
Able to work shifts that start at 6:00 am or earlier based on business need
Able to regularly lift/move up to 10 pounds; frequently lift/move up to 25 pounds; occasionally lift/move up to 50 pounds
The perks of the position:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.