Flagstar Bank

Retirement Plan Advisor

New York/1400 Broadway/114025 Full time

Position Title

Retirement Plan Advisor

Location

New York, NY 10018

Job Summary

The Retirement Plan Advisor is responsible for acquiring, advising, and servicing employer-sponsored retirement plans, including 401(k), 403(b), and other qualified plans. This role partners with plan sponsors to design, manage, and optimize retirement plans that meet fiduciary standards, regulatory requirements, and participant needs. The advisor acts as a trusted consultant to employers and plan participants, delivering strategic guidance, education, and investment oversight.

Pay Range: $156,752 - $167,004 - $187,406

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

Advisory & Fiduciary Support Plan

  • Serve as the primary advisor to plan sponsors on plan design, investments, fees, and governance.

  • Provide fiduciary guidance under ERISA, including support for 3(21) and/or 3(38) services (as applicable).

  • Conduct regular plan reviews, benchmarking, and investment performance analysis.

  • Assist clients with plan changes, vendor transitions, and ongoing plan optimization.

  • Establish governance frameworks and operational controls to safeguard client assets and maintain regulatory compliance.

  • Serve as a key advisor to senior management on operational risk, efficiency, and scalability.

Client Relationship Management

  • Build and maintain long-term relationships with plan sponsors, HR leaders, and committees.

  • Lead and document investment committee meetings and fiduciary reviews.

  • Coordinate with recordkeepers, TPAs, custodians, and internal partners.

  • Respond to client inquiries and proactively identify opportunities to enhance plan outcomes.

  • Implement best practices for operational resilience and business continuity planning.

Business Development

  • Identify and pursue new retirement plan opportunities through referrals, centers of influence, and internal partnerships.

  • Support prospect meetings, proposals, and finalist presentations.

  • Collaborate with wealth management, private banking, and institutional teams to expand client relationships.

Participant Education & Engagement

  • Deliver group and one-on-one participant education on retirement readiness, investment options, and financial wellness.

  • Support enrollment meetings, re-enrollment initiatives, and planning communication strategies.

  • Assist participants with rollovers, distributions, and retirement planning coordination (as permitted).

Compliance & Reporting

  • Ensure plans remain compliant with ERISA, DOL regulations, and internal risk standards.

  • Maintain accurate documentation, meeting minutes, and client records.

  • Partner with compliance and legal teams to support audits and regulatory inquiries.

ADDITIONAL ACCOUNTABILITIES

  • Perform special projects, and additional duties and responsibilities as required.

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level: Undergraduate Degree (4 years or equivalent) in Finance, Business, Economics preferred

  • Minimum experience required: 8+ Years advising employer-sponsored retirement plans.

  • Securities licenses (Series 7 and 66 or 65), or ability to obtain within required timeframe.

Preferred Qualifications:

  • Professional designations such as AIF®, CPFA®, CFP®, or CFA®

  • Experience with institutional consulting or retirement platforms

  • Proven success in client acquisition and relationship management

  • Familiarity with major recordkeepers and plan service providers

Job Competencies:

  • Strong working knowledge of ERISA, fiduciary standards, and qualified plans.

  • Strong analytical and presentation abilities.

  • Excellent consultative sales and relationship-building skills.

  • Expertise in operational risk and regulatory compliance.

  • Collaborative mindset with strong communication skills

  • Strong change management and digital transformation capabilities.

  • High diligence and organizational discipline.

  • Ability to explain complex concepts to non-technical audiences.

  • Ability to translate vision into operational execution.

  • Client-centric mindset with commitment to service excellence.

  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank