About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.The Opportunity:
Retail Supervisor
We are looking for an individual who can lead the retail team and the daily functions of our retail outlets. You will provide support to a team of Associates and assist the Retail Manager with the daily store operations. In this role, you will oversee the sales floor ensuring an enjoyable shopping experience for our team and our guests.
Responsibilities:
Leading the daily shift for both Boutiques
Positively drive revenue and productivity while owning agreed upon areas of responsibility according to leadership strengths and or identified areas of growth.
Analyzation of sales reporting and hotel provided occupancy data
Operational efficiency which includes ticketing, product preparation, replenishment
Retail accounting procedures -such as transfer processing, inventory control, completing RTV’s
Daily tasks that support product, presentation, and departmental needs in regard to service and staff under the direction of Retail Management
Supporting the sales team and help to strengthen the skill set of the department
Complete daily reports, submit daily sales numbers and ensure all paperwork is properly processed
Daily receipt scanning
Maintain accuracy and quality control of inventory and assets
Be proficient in the Micros point of sale system to provide assistance to the Sales Associates where necessary
Participate in meetings with leadership for Store Operations, Purchasing and Retail Buying Team
Minimum Qualifications:
Must possess a high level of interest in luxury customer service and the hospitality industry. The most qualified candidate will have a desire to gain proficient knowledge in the Retail Operations within a luxury resort.
Previous supervisory experience preferred
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
Strong work ethic and an elevated ability to pay attention to details is required within our team
Attention to detail and accuracy.
Able to learn and execute processes associated with computerized point of sale systems, visual planning,retail procurement and inventory control
The ability to make sound business-based decisions in the absence of the Retail Manager
A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
And so much more!
Four Seasons Hotels & Resorts, Employer of Choice
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Four Seasons Hotels & Resorts is FORTUNE Magazine’s “100 Best Companies to Work For,” a recognition earned since the survey’s inception in 1998.
We look forward to receiving your application!