IGS Energy

Retail Sales Associate

Cincinnati, OH - Retail Full time

Full-Time with a Flexible Schedule | Competitive Base Salary + Uncapped Commission | Comprehensive Benefits

Family-owned since 1989, IGS Energy has helped customers navigate a changing energy landscape with clarity and confidence. We’ve built our approach on trust, transparency, and long-term success, and are proud to be recognized as a Great Place to Work® and one of Fortune’s 100 Best Companies to Work For®.

As a Retail Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions. This role offers a competitive compensation structure—including a base salary and uncapped commission—as well as opportunities for career advancement and professional development.

This is an excellent opportunity for individuals looking to build a rewarding career in a stable, growing industry while benefiting from strong earning potential and a supportive culture.

What We Offer

Competitive Compensation & Rewards

  • Competitive base salary ($20/hr; $41,600/yr)
  • Uncapped commission structure ($20 - $30 per sale)
  • Performance incentives and recognition programs
  • Ability to earn additional incentive time off based on sales performance

Comprehensive Benefits Package

  • Medical, dental, and vision insurance
  • 3 weeks paid time off in first year and company holidays
  • Retirement savings plan (401k) + company match
  • Employee discounts and retail partner perks

Professional Growth & Support

  • Robust onboarding and ongoing training
  • Continuous coaching and skill development
  • Clear pathways for advancement within the organization
  • Opportunities to become a subject matter expert in energy solutions

What You’ll Do (Key Responsibilities)

  • Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
  • Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
  • Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
  • Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
  • Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
  • Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Qualifications

  • Previous experience in sales, customer retention, retail, or account management is preferred
  • Strong interpersonal, communication, and negotiation skills
  • Demonstrated ability to build rapport with diverse customer groups
  • Self-motivated with strong time management and organizational abilities
  • Comfortable working independently and in a dynamic retail environment
  • Ability to work a flexible schedule, including evenings, weekends, and holidays. 
  • High school diploma or equivalent required
  • Reliable transportation to assigned retail and training locations

Physical Requirements

  • Ability to stand for extended periods while working at a retail booth
  • Ability to use an iPad or similar device to facilitate customer interactions
  • Ability to lift up to 10 lbs (e.g., marketing materials, binders, devices)

Join Our Team

If you are a driven sales professional seeking a stable career with substantial earning potential and opportunities for long-term growth, we invite you to apply. Become part of a team that values integrity, customer service, and professional excellence.

Apply today to take the next step in your career with Just Energy / IGS Energy.

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$55,000.00 - $100,000.00

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

Commission: This role is also eligible for an uncapped sales commission.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

  • Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

  • Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

  • Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

  • Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

  • Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.