Retail Operations Coordinator

In partnership with Retail Operations team, assist with communicating related news and information, and other sales focused messaging to field teams. Coordinate and execute sales and event initiatives for both Full-Line and Factory channels.
Provide reporting, maintenance, training and continuous improvement on Sharepoint and Task Manager site to drive sales and operational effectiveness.

ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate and gatekeep documents and communications via Vera Bradley SharePoint and Task Manager sites. Ensure general upkeep and maintenance of respective sites.
• Gather, compile and communicate all relevant information for field sales teams including rewards and recognition, top 5 initiatives, sales updates, promotions, and contests
• Receive, research, and respond to questions and requests from the field to include but not limited to clarification about contests, store events, operational processes, objectives, and goals
• Create and manage store contests and recognition programs, aligning initiatives with business goals and driving engagement at the store level.
• Maintain, update, and distribute store-relevant SOPs and process documentation, ensuring clarity and consistency across all stores.
• Maintain a strong understanding of store operations, policies, and systems to provide accurate guidance and consistent support.
• Collaborate with Retail Operations Team and other functional areas to develop and communicate new operational processes, tools, and procedures to assist the field in delivering on their goals and objectives
• Communicate sale key dates to ensure stores meet deadlines for internal and external planning (ex; launch support, event execution and all other sales support needs)
• Provide support with special projects as needed including new store openings, store events and channel meetings  
• Assist in planning and coordinating Annual Outlet Sale
• Prepare and distribute department mailings, maintain relevant files and programs
• Handle a diverse workload with shifting priorities, adapting quickly to new projects, requests, and business needs.

EDUCATION AND/OR EXPERIENCE

• High School Graduate. Bachelor’s Degree in Business or other related field preferred
• 1+ years project coordination experience
• 2+ years Sales and/or retail experience preferred
• Experience with POS and Task Manager systems preferred
• Prior store management  experience a plus

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Travel
• Proficient at utilizing Microsoft Office software
• Detail oriented with the ability to manage multiple tasks simultaneously
• Excellent organization and follow through skills
• Excellent interpersonal, written and verbal communication skills
• Ability to problem solve using innovative and creative solutions
• Strong Presentation skills
• Strong desire and ability to serve customers
• Strong project management and organizational skills
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment
• Strong team player
• Provide a high level of service while simultaneously managing multiple projects and tasks for a variety of situations

ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day
• Strong sensory skills, such as good eyesight, good hearing, and dexterity
• Ability to operate office equipment, including computers, copiers, fax machines, and phones
• Ability to work in a fast paced environment
• Occasional overnight travel as required

We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future.

Health Benefits

VRA offers a variety of medical, dental and vision programs to meet your family’s health care needs.

• Medical plan options including both a HDHP/HSA plan and a PPO plan
• Dental
• Vision
• Flexible spending accounts

Survivor Benefits

Life insurance provides peace of mind for your family should the unexpected happen.

• Employer provided 2X your salary in life insurance
• Accidental Death and Disability insurance
• Voluntary life insurance for you, your spouse and your children

Income Protection  

If you are unable to work due to illness or injury VRA provides several programs to protect your income at no cost to you.

• Short-term disability
• Long-term disability
• Paid family medical leave

Retirement Plan

The VRA 401k plan helps you accumulate savings for retirement

• 401k with generous company match, immediate vesting (age and service requirement)
• Strong line up of professionally managed funds
• Safe-harbor plan design

Paid Time Off  

Enjoy generous time off programs.

• Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
• 9 paid holidays a year
• Paid bereavement leave

Give Back Opportunities  

VRA offers the opportunity to serve your community.

•        Voluntary Time Off

Holistic Wellness

• Access to a variety of financial, physical, and mental wellness experts

• Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services 
• Opportunities for leadership development, skill development and career advancement 

Product Discount

• Generous employee discount on Vera Bradley products 

Ancillary Benefits and Programs

• Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac

Equal Opportunity Employer/Vets/Disabled

Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. 

Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information, please click the following links:

Vera Bradley's Equal Employment and Affirmative Action Policy

Know Your Rights: Workplace Discrimination is Illegal (in English)

Know Your Rights: Workplace Discrimination is Illegal (in Spanish)

Pay Transparency (in English)

Pay Transparency (in Spanish)

E-Verify Participation Poster

Right to Work Poster (English)

Right to Work Poster (Spanish)

California Privacy Notice

If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to applicationassistance@VeraBradley.com.  Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address.

Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled.

Base Pay Range:

$50,500.00 - $75,700.00

Vera Bradley’s compensation ranges are based on market data and comply with all local, state and federal regulations. Individual pay within the listed range depends on work location, skills, experience, and relevant education. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable.