Retail Operations Assistant - Speedy Glass

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Do you enjoy interacting with people? Is vehicle safety important to you? Are you looking for an entry-level opportunity where you can learn new skills in a fast-paced, team-oriented environment? If so, this could be the perfect role for you.

Join us and discover an exciting industry with a rewarding work environment. At Belron Canada, we take pride in fostering a workplace built on diversity, inclusion, respect, and collaboration. Our shared commitment to excellence creates an exceptional experience for both our customers and our teams.

What’s in It for You

• A supportive and stimulating team-based work environment
• Professional training provided by certified technicians
• Opportunities for growth, development, and long-term career advancement
• Predictable schedules that support work-life balance

Key Responsibilities

• Deliver an outstanding customer experience while maintaining a professional image
• Greet customers at the service centre and ensure satisfaction at every step of their visit
• Answer incoming calls and take accurate customer messages
• Assist customers based on their needs and service requirements
• Perform pre- and post-vehicle inspection procedures
• Vacuum vehicle interiors, clean windows, and maintain service area cleanliness
• Support technicians with windshield repairs, installations, and TAG system installations
• Shuttle vehicles in and out of the service centre as required
• Follow all health and safety policies and procedures
• Support the service centre team with ad-hoc tasks as required to ensure smooth daily operations

What You’ll Need

• Previous customer service experience is an asset
• A valid driver’s licence
• Ability to lift moderate weight and perform physical tasks
• Willingness to travel between service centres as needed

Why Belron Canada

We are a passionate and people-focused organization that values teamwork and respect. We offer stable schedules, meaningful work, and continuous opportunities to learn, grow, and build a long-term career. At Belron Canada, we bring out the best in each other while making a real difference in customer safety and satisfaction.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Accessibility: We welcome all applicants for this position and are committed to providing reasonable accommodations during the recruitment and selection process.  If you are contacted for a job opportunity, please let us know if you require accommodations because of disability to ensure your fair and equitable participation throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.