Retail FoodService Manager

Retail Food Service Manager - Unilever Food Solutions   

Location:Remote US (Major Metro preferred)  

Who We Are  

Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries.  UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.   

UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (GtM) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.  

Pay: The pay range for this position is $99,760 to $149,640. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.  

Bonus: This position is bonus eligible.  

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance  

(including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. 

Purpose of the Role 

As the Retail Foodservice Manager, you will be responsible for driving sustainable business growth via the Top 100 Retail Chains and their manufacturing partners (Commissaries or CPUs).  In addition to direct ownership of the largest Retails and CPU partners, you will also be responsible for developing and supporting a team of account executives calling on the largest regional customers within the Top 100.  You will be part of a multi-touchpoint integrated digital ecosystem to drive growth with new customers (Reach) & current customers (Penetration). You will use data and CRM tools to plan and execute sales calls to establish yourself as a valuable partner and grow market share on the Retail Foodservice Channel.  

You and your team will be accountable for delivering business targets like Sales Growth, Reach & Penetration, Digital Engagement, and customer presentations with both Operators and Commissaries and CPUs, often alongside a dedicated culinary and marketing team.  You are Responsible to execute Multi touchpoint contact strategy online and face to face for generating demand for Food Solutions Products & deliver great customer experience.  You will work closely with a dedicated marketing and culinary team to maximize growth and deliver a best-in-class customer experience. 

Demand Creation: Retail Foodservice and Commissary/CPU  

Key Responsibilities 

• Manage and grow existing Unilever Food Solutions Retail Foodservice business in the US.    

• Plans to include top and bottom-line growth opportunities, annual profit improvement actions, and customer-specific activities to grow and maintain existing businesses.    

• Develop and coach a team of (4) national account executives.  Dedicate time to coaching and developing this team, including spending time in the market and with their customers helping them to secure and land new business partnerships.  

• Identify and target NEW commissary partners to expand the Unilever Food Solutions footprint in this segment.  Aggressively pursue new business opportunities.  

• Manage trade spend by customer and shape customer portfolio in line with total Unilever Food Solutions profit objectives.  

• Co-design and support customer marketing and promotional plans.  Collaborate with internal Unilever business partners and customer teams.  

• Use Data to convert Business Insights into Activation Solution Selling    

• Utilize Market Trends to create Concept Solution Selling     

• Gain insight and lead customers to the right solution   

• Network to key customer stakeholders to engage the right decision makers  

• Prepare visits with solution recommendation and utilize CRM Salesforce system to manage workflow and overall market funnel  

• Secure and coordinate customer Orders each month to ensure growth is on target     

• Implement Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management     

• Implement Promotions with customers related to key seasons and events     

• Ensure timely submission & settlement of claims     

Critical Skills Required for the Role 

• You are a Hunter with big Ambition.  You seek effective ways to create New Demand (70% Hunting vs 30% Farming)  

• You are a fast adopter of Contemporary technology and are already using AI in your day-to-day life.  You are highly proficient in MS office including Power BI and Excel  

• You are Entrepreneurial and proactively create mutually beneficial solutions for UFS and your customers  

• You are Curious and are constantly learning from the Market on how to stay ahead of the food trends in your market  

• You know how to sell Premium Brands with Superiority Selling stories and Culinary Solutions outside center of the plate  

Essential Experiences 

• CPG Foodservice Sales Experience (B2B Sales)  

• Culinary/Chef Selling Experiences    

• Network of Existing Foodservice Operator Partners  

• Experiences CRM (Salesforce)  

• Operator Experience    

• Market/Geographical knowledge  

• Multi-National Corporate Company Experience – Understands Corporate Ways of Working 

Our Culture  

• Caring Deeply  

• Positive Tensions for Bigger Outcomes, Fairness and Transparency, Performance AND care  

• Staying Three Steps Ahead of the Market  

• Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt   

• Delivering with Excellence  

• Pride in our Execution, Best in Reality, Developing Breakthrough solutions  

• Focusing on What Matters Most  

• Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices 

What We Can Offer You      

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability     

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.   

Equal Opportunity / Affirmative Action Employer Minorities / Females / Protected Veterans/ Persons with Disabilities    

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.  

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please see Equal Employment Opportunity Posters  
 
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check, and DMV check.  

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.