At Dyson, a Retail Expert is so much more than a salesperson—they’re a passionate technology advocate who thrives on bringing innovation to life through exceptional customer experiences. In a destination as unique and internationally recognised as Bicester Village, our Experts play a pivotal role in transforming a luxury retail space into an engaging theatre of Dyson technology.
Bicester Village attracts a diverse, global audience seeking premium experiences; our Experts reveal the stories behind our machines with clarity, confidence, and enthusiasm—showcasing why Dyson technology leads the way.
Our team in Bicester Village is often the very first encounter visitors have with the Dyson brand. In a high‑footfall, tourism‑driven environment, creating a memorable first impression is essential. Here, every interaction matters—not simply to drive sales, but to shape a remarkable experience that begins a long‑lasting relationship with Dyson.
Key Responsibilities
Product Expertise
Become a trusted authority on Dyson technology. Understand each product’s features and benefits, and confidently explain how they meet the needs of a diverse, international customer base.
Customer Engagement
Welcome customers warmly and provide tailored, personable advice—understanding that Bicester Village visitors often value premium service, efficient interactions, and multi‑language or culturally aware support.
Sales & Demonstrations
Deliver immersive product demonstrations that capture attention in a fast‑paced retail setting. Showcase Dyson’s unique engineering to inspire excitement and drive informed purchase decisions.
Store Presentation
Maintain a visually stunning store environment aligned with the high standards expected in Bicester Village. Ensure displays are engaging, accessible, and representative of Dyson’s elevated brand presence.
Stock Management
Monitor stock levels closely to meet the demands of both planned visits and spontaneous high‑volume tourist traffic. Assist with replenishment and quickly report discrepancies.
Team Collaboration
Work seamlessly with colleagues and Bicester Village retail partners to create a cohesive, best‑in‑class customer journey from entry to purchase.
You might be the perfect fit for our Bicester Village team if:
You’re passionate about technology and love bringing innovation to life through conversation.
You thrive in a luxury or high‑energy retail environment with a varied, international customer base.
You’re ambitious, proactive, and motivated by delivering exceptional experiences.
You take pride in creating memorable, premium customer journeys from start to finish.
If this sounds like you, you could be the next Dyson Retail Expert at Bicester Village.
27 days annual leave
Discretionary Commission based Structure
Competitive pension scheme
Private medical care
Life assurance
Cycle to Work scheme
Tastecard discount
Exclusive Dyson employee product discounts
Optical plan
Lunch allowance
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.