Retail Assistant - Back Of House

Job Description :

Retail Assistant- Back of House

Location: Guinness Storehouse, Dublin, Ireland

Closing Date: 15 November, 2025

About Us    

Located in the heart of St. James's Gate Brewery, the Guinness Storehouse is recognised as the world’s leading tourist attraction welcoming millions of visitors every year.

Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive, sensorial guest experiences that tell our rich story.

In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognized for your unique contributions, as we unlock a brighter, more exciting future together. 

If this resonates with you, come join us at the Home of Guinness.

About the Role

It is our intent to recruit a multi-skilled staff member to operate successfully in a Back of House Store. Store Assistants will work across all areas of the retail stores and have a wide range of responsibilities including customer service, checking off deliveries, stocktaking, picking & packing lists and housekeeping amongst others. The Stores are open 7 days a week so flexibility is required.

You will be responsible to:

• Ensure that the Guinness Storehouse Retail Store receive courteous, friendly and professional assistance at all times.
• Anticipate Retail needs
• Seek and strive for excellence in all aspects of the role
• Ensure Standards of Performance are followed at all times
• Maintain work area to agreed standards.
• Assist in security procedures in liaison with Security Team.
• Assist  with stock control and stocktaking tasks
• Attend all training and commit to Storehouse policies and procedures
• Ensure all deliveries are checked off correctly
• Adhere to Health & Safety regulations
• Stock replenishment

To be successful in this role, you will need to show the following:

• Previous experience in a busy retail stockroom environment
• Customer Service skills
• Stocktaking skills
• Delivery procedures
• Health and Safety and Security procedures
• IT skills – Excel, Word, Outlook
• High professional standards
• Outgoing & Confident
• Good personal appearance
• Proactive
• Excellent communication skills
• Flexible and willing to work in different areas of Storehouse if required.
• Interested in “People”
• Willing to respond to change
• Excellent team player
• Vigilant and attentive
• Self motivated and able to motivate others
• Has excellent operational experience
• Be enthusiastic and energetic in the delivery of excellent customer experiences

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. We offer a highly competitive rewards and benefits package including contemporary work life balance policies and wellbeing activities

• Annual merit increases (performance based)
• Annual bonus (performance based)
• Contributary pension scheme
• Share options

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. 

We believe the most diverse and inclusive culture makes for a better business and a better world. 

We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.  

Around the world we have a number of inclusive Business and Employee Resource Groups known as BRGs and ERGs. These influential groups, made up of our people, represent various viewpoints, experiences and communities who generate thought-provoking work to enhance our business and workplace, creating a sense of belonging and opportunities for all.  

Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate. 

Feel inspired? Then this may be the opportunity for you.

Worker Type :

Regular

Primary Location:

Storehouse

Additional Locations :

Job Posting Start Date :

2025-11-18