JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this opportunity involves:
The Retail Asset Manager is responsible for the centre manager function and day to day management of a luxury and exclusive shopping, F&B and function precinct in Sydneys CBD along with acting as the retail manager at an additional CBD shopping centre. This role requires providing exceptional service standards befitting luxury and exclusive retail and event locations in the heart of the CBD.
In order to provide a high level of client satisfaction, the Retail Asset Manager is required to always be thinking two steps ahead and understanding the fundamentals of their assets. The role directly oversees functions including the compilation and delivery of business plans, budgets and forecasts, reporting, retail lease compliance including all lease associated payments, debt management, retail store liaison, regular & accurate client reporting and stakeholder management across both premium locations.
A snapshot of the role:
Ensure delivery of business plan objectives and budgets for both properties
Add value to the investment through strategic asset management
Manage direct reports and on-site staff across both locations, including coaching, performance management, goal setting and development planning
Ensure rent collection by due dates (1st of each month)
Prepare client-specific weekly arrears reports (due each Wednesday)
Prepare and issue client approval summaries for payment release (twice monthly)
Manage contract work orders annually in advance for accurate accrual reporting
Assist Senior Portfolio Accountant with month-end processes
Process shared services invoices within 48 hours of receipt (by 16th of each month)
Maintain tenant and contractor records on site-specific filing systems
Collect and input sales data monthly (excluding GST) by 7th of each month
Provide on-demand services including regular weekly and monthly meetings
Before you apply it’s worth knowing what we are looking for:
Experience in managing premium retail assets
Proven ability to lead teams of contractors and operations staff
Excellent customer relationship building skills
Strong stakeholder management capabilities
Ability to identify opportunities that drive income streams and centre performance
Understanding of luxury retail and event location requirements
Experience with premium CBD retail environments
What you can expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number ATREQ472012
Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.
Location:
On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.