Restaurants/Events Program Manager
Department: Legislative Branch
Location(s): Washington, District of Columbia
Salary Range: $143913 - $187093 Per Year
Job Summary: This position is located in the Architect of the Capitol (AOC), Office of the Chief Operating Officer, Senate Office Buildings. The AOC has an exciting opportunity for a Restaurants/Events Program Manager of contract food services and catering services to support the United States (US) Senate.
Major Duties:
- This is an Essential-Employee Position. The employee will be required to report to work during emergencies AND inclement weather situations. Work schedule may require some occasionally mandatory overtime on holidays AND weekends. Supervisory Responsibilities: Performs administrative and technical supervisory functions through a diverse team engaged in restaurant program management and event operations. Establishes performance standards, develop individual performance requirements, and conducts performance evaluations for all direct reports while ensuring mutual understanding of expectations. Assign work assignments; oversee organizational workload; resolves complaints and grievances as delegated by higher-level supervisors; provide coaching, mentoring, and job-related training opportunities to support employee skills enrichment and professional development. Provide leadership to ensure support for Equal Employment Opportunity (EEO) goals; practices and enforces non-discriminatory and non-retaliatory employment actions; and prevents unlawful discrimination or harassment. Managerial Responsibilities: Provide long and short-range strategic planning across program areas; monitor organizational unit expenditures against the approved operating budget; track spending patterns and advise senior management of financial issues to ensure fiscal compliance and sound stewardship of unit resources. Oversees and reviews invoices submitted by contractors for food service support, perform detailed analysis of contractor charges and estimates in accordance with contract provisions, including cost differentials for government subsidies and administrative fees. Certifies contractor invoices for payment upon compliance with all contract specifications. Establishes procedures to approve contract changes and prevent adverse monetary impact. Maintain records tracking contractor costs over the life of managed contracts and validates contractor invoices based on services provided. Reviews and evaluates contractor requests for government maintenance services and maintains and reviews budget and inventory requests for government-furnished equipment. Responsible for utilizing a thorough knowledge of and compliance with all applicable Occupational Safety and Health Administration (OSHA), Office of Congressional Workplace Rights, and AOC's safety rules and regulations to ensure that work progresses in a safe manner and to initiate or take corrective action on unsafe conditions in managed areas. Provide or receives training, either on the job or through classroom training, to ensure that all direct reports know how to use required Personal Protective Equipment (PPE). Routinely checks to verify that subordinates are using all required PPE. Program Management: Serves as the program manager for AOC's Senate restaurant/event support services and food service programs, managing the full lifecycle of both — from committee approval and contractor oversight through post-event close-out and operational performance management. This includes managing events held in Senate hearing rooms, conference and meeting rooms across Senate Office Buildings, and the Senate side of the Capitol, as well as overseeing a portfolio of nine food service outlets operating across the Senate Office Buildings. Administers a minimum of two food service contracts, ensuring contractor compliance, performance standards, and continuity of service. Clients include Senate Members and other congressional committees or staff members associated with the Senate, including external official delegations. Oversees the Event Manager, AOC Material Handlers (Special Functions) and Special Event Coordinators in the setup, configuration, and strike of furniture and room arrangements to meet client specifications, safety requirements, and accessible accommodations. Develops and implements standard operating procedures, intake processes, and service delivery guidelines for the events program to ensure consistency, quality, and compliance. Analyzes event data and client feedback to identify trends, gaps, and opportunities; and recommends and implements improvements to service quality, operational efficiency, and client experience. Collaborates with software engineers to develop, establish, and modify Senate event room set-up and inspection software; provides system oversight and training to subordinates; analyzes data reports to make recommendations, ensures compliance, and maintains uniformity across all event room and storage locations. Maintains, monitors, and timely close out Senate safety inspection and corrective actions. Manage the operations of all food endeavors from inventory and daily operations of food venues to special event planning. This involves the professional planning, preparation, delivery, and service of food and beverages for the Senate and may include menu customization, on-site setups for events, and providing staff services.
Qualifications: You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position is defined as having experience 7 of the 8 following: (1) Experience following food handling and sanitation laws, regulations, policies, industry standards and regulations governing food service preparation and delivery. (2) Knowledge of government and state guidelines and business practices, regulations, policies and-procedures in procurement, accounting, preparation and food services. (3) Experience managing funds for administrative costs associated with food service contracts. (4) Experience as a Contracting Officer's Technical Representative (COTR) to manage and validate contractor invoice cost differentials, and use of contracting laws, rules and regulations. (5) Experience with program management principles in a food service and events operations capacity. (6) Experience in evaluating the performance of subordinate employees and initiating appropriate disciplinary action, when necessary. (7) Experience in developing detailed estimates and initial requests for the budget and approving expenditures of department funds. (8) Experience in supervising dining room operations and monitoring proper timing and preparation of foods so that the counters are set up and the work proceeds in an orderly manner.
How to Apply: You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED. If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page. NEED HELP? If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times. All required supporting documents will be collected electronically via the USAJOBS “Saved Documents” feature. If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call 202.226.7000 for directions.
Application Deadline: 2026-05-13