Restaurant General Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

Four Seasons Hotel Miami is looking for Restaurant General Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. 

Four Seasons Hotel Miami 

Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts. 

The Opportunity  

• The Restaurant General Manager oversees the set up and detailed service execution of the restaurant and bar experience in the Hotel to provide exceptional luxury guest service.
• Select, train, evaluate, lead by example, motivate, coach, counsel and discipline all employees in EDGE and NUNA restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, residents and local patrons.
• The ability to maintain relationships with regular guests and residents as well as cultivate relationships with new patrons.
• The ability and style to project a positive, professional and friendly image to guests, residents and employees, and maintain high standards of personal hygiene, style and grooming amongst all employees of the restaurant and bar.
• Act as Food & Beverage division lead during the absence of the Director of Food & Beverage.
• As a Department Head in Food & Beverage, work closely with fellow Department Heads (Director of Event Operations, In Room Dining Manager, Executive Chef & Executive Sous Chef) to ensure the ongoing success of all aspects of all Food & Beverage areas of the Hotel.

Preferred Qualifications and Skills 

• Hospitality Management Degree or similar years of experience.
• Manager with 3-5 years of previous restaurant leadership experience in a luxury hotel or restaurant setting required.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. 
• Knowledge of food & beverage service, cost control, labor control, maintenance, Public Relations, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language. Spanish language proficiency preferred.

Benefits Four Season Employees Enjoy 

• Energizing Employee Culture where you are encouraged to be your true self!  
• Comprehensive learning and development programs to help you master your craft.  
• Inclusive and diverse employee engagement events all year-round.  
• Exclusive discount and travel programs with Four Seasons 
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)  
• And so much more! 

About Us 

• https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s  
• https://www.instagram.com/fsmiami/?hl=en 
• https://www.instagram.com/edgemiami/?hl=en
• https://www.fourseasons.com/miami  
• https://twitter.com/fsmiami?lang=en

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Visa Requirements 

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf