Resource Manager

This purpose of this role is to manage supply and demand across an Service Line or within a specific discipline with accountability for executing strategies to meet resourcing needs for client teams and the organisation. They will partner and collaborate with growth, HR, finance, operations and talent acquisition to staff teams timely and ensure excellence in client delivery.

Job Description:

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

The Role

The purpose of this role is to drive brand-aligned resource management across the Media Service Line, ensuring that supply and demand are effectively balanced to support client and functional teams. The role is accountable for supporting strategies that meet resourcing needs while upholding brand standards and delivery excellence. It involves close collaboration with growth, HR, finance, operations, and talent acquisition to ensure timely staffing and consistent, high-quality client outcomes.

This role reports to the Head of Resource Management UK.

Key Responsibilities

• Advises leadership and line personnel on workforce planning and resource management processes, and principles (current and upcoming changes).

• Works to drive consistency with the right degree of flexibility for different business models and workforces.

• Point of contact for conflict resolution as it relates to resource needs, placements, allocations and shifts.

• Proactively reviews opportunity pipeline to create and understand the picture of upcoming demand

• Collaborates in setting and driving the change journey across all stakeholders.

• Implementation of the resource management tool – Workfront, workforce planning tool and integrated business process with Sales, Finance, HR and operations.

• Monitors utilisation to target performance, investigates outliers and recommend plan for remediation

• Leads resource meetings to understand impacts to resource needs (new projects, timeline movement, etc.) and facilitates risk/issue mitigations

Requirements

• Strong experience in Resource /Talent Management or Business Transformation or Operations Management and/or excellence

• Experience of the Adobe Workfront tool

• Excellent knowledge of HR core concepts and best practices

• Experience with financial concepts, practices, and administration

• Contract management skills

• Business and commercial acumen, a proven track record of contributing in the business leadership team.

• Budget management skills

• Focus on building processes and improvement in staffing efficiencies

• Comfortable in an ambiguous, fast-paced environment with frequent deadlines

• Strong project management and organizational skills – excellent time management and ability to multi-task among competing demands

A few of the benefits 

• Whether it’s the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here – and we hope you will too! 

• Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship.  

• Private Medical Insurance, Company Pension, life insurance and other corporate benefits

• In addition to the 25 days annual leave (full time employees), you are also able to take an additional day’s leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. 

• Access to lifestyle benefits and schemes such as Cycle to work, Season Ticket loan, GymFlex, Tastecard, Retail discounts and many more. 

Diversity and Inclusion 

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location:

London

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent