Residential Youth Worker

• Casual Contract – 8hr shift work including overnights and weekends
• Location:  Beeloo (Victoria Park) WA 6100
• $39.56ph to $40.70ph + super + penalties
• Hourly rate is dependent on experience and qualifications
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity 

The Youth Accommodation Support Services (YASS) provides support, assistance, and accommodation for young people who are experiencing or at risk of homelessness. The service helps vulnerable young people by connecting them to school, work, vocational training, and other support services while assisting them to obtain long-term housing.

As a Residential Youth Worker, you will provide holistic care and work within a Trauma-Informed Practice model to support young people living on-site in crisis accommodation. This is an on-site position based in Victoria Park. You will use your knowledge of current youth issues to connect and engage with young people, supporting them to progress toward achieving their goals.

YASS operates 24/7 with a two-week rotating roster of 8-hour shifts, so you must be available to work day, evening, overnight, and weekend shifts when rostered.

Your Key Responsibilities 

• Induct young people into the service, advising them of requirements, rights, and responsibilities.
• Build positive relationships with young people while maintaining professional boundaries.
• Support young people in understanding their behaviours, developing coping strategies, and working toward their goals.
• Provide practical assistance with daily activities, including meal preparation, personal care, hygiene, and medication support in line with policies.
• Manage crisis situations using Therapeutic Crisis Intervention (TCI) strategies to de-escalate behaviours and provide appropriate support.
• Participate in case planning and case conferences alongside the Case Manager to monitor client progress.
• Facilitate educational groups, life skills programs, and recreational activities to enhance young people’s development.
• Maintain accurate documentation, case notes, and ensure compliance with organisational policies and procedures.

Requirements for Success 

• Relevant Youth Work or Community Services qualification – minimum Certificate IV (or equivalent experience).
• Demonstrated experience working with vulnerable young people with complex needs in a residential setting.
• Strong understanding of issues impacting youth, including homelessness, mental health, and trauma.
• Knowledge of behaviour management and ability to set boundaries in a residential environment.
• Understanding of Aboriginal culture and ability to work effectively with Aboriginal young people, families, and communities.
• Excellent communication skills (written and verbal) and proficiency in computer systems.
• Availability to work a 24/7 rotating roster, including nights and weekends.
• Ability to work flexibly, both independently and as part of a diverse team, using a solutions-focused approach.
• Must have First Aid Certificate.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities  

Our Culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia. 

How To Apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.  Please apply as soon as possible to be considered. Thank you