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Join the Discovery family, where quality and service are at the heart of everything we do!
This role will be located at one of Discovery Land Company’s locations: The Hills, set in East Quogue, New York.
The Hills is seeking a Part-Time Residential Services Runner to join the Residential Services Department. This is a seasonal role available May 1 – Sept 7, 2026.
The Residential Services Runner will be responsible for assisting the Residential Services House Manager with general runner tasks through grocery shopping for members, laundry management, amenity replenishment, mail and package delivery and any other items as requested. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
Key Responsibilities
- Provide exceptional service and communication at all times with members/guests, and team members.
- Stock properties prior to members/guest arrivals.
- Secure properties upon members/guests departure.
- Ensure pre-arrival/post-departure checklists for each home are completed in a timely manner and accurately.
- Report any emergency needs to the Director of Residential Services.
- Manage mail and delivery of packages to members’ homes as needed.
- Execute member requests promptly and with professional demeanor.
- Assist with preparing rental unit for usage.
- Other runner tasks as needed.
- Other duties as assigned.
Qualifications
- High School Diploma or equivalent.
- Previous experience and proven success in the hospitality or service industry is strongly preferred.
- CPR, First Aid, AED Certification preferred.
- Must have a valid drivers license in good standing.
Additional Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Benefits
- $25.00 USD per hour
- Employee Meals, Referral Incentives, and Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
About Us
The Hills is a close-knit community of 110 residences located in the heart of the Hamptons on New York’s Long Island. The Hills is proud to be part of New York’s summertime destination for families seeking to escape the city and live life at a slower pace while creating unforgettable experiences closer to nature. The Hills offers its owners a world-class Tom Fazio golf course, a comprehensive wellness center, outstanding culinary experiences, and Discovery’s signature Outdoor Pursuits program. The Hills is located just 15 minutes from Dune Deck Beach Club in Westhampton Beach, which offers extensive beach programs. At The Hills, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of services and contributing to the creation of unforgettable experiences. For more information about The Hills, please visit: https://thehillsdiscovery.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
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